My Two Census

Run by a team of professional political journalists, this is the non-partisan watchdog of the 2010 U.S. Census

Archive for the ‘MyTwoCensus Investigations’ Category

MyTwoCensus Editorial: The “advance letter” mailing appears to have gone off (almost) smoothly…

Thursday, March 11th, 2010

Despite the threat of service cutbacks and job losses at the US Postal Service that were announced in recent days, the mailing of approximately 100 million “advance letters” appears to have gone off with only a few minor glitches. (See previous post about city names and zip codes being inaccurate in St. Louis!) Yes, this whole mass mailing concept should seem like a fairly simple process, but after the major printing debacle that occurred in 2000 (that could have been fatal to the advance letter process), we taking nothing for granted. Despite some small levels of populist discontent about the Census Bureau “wasting money,” the lack of discussion about the advance letter should be treated as a good thing, in that people are now generally aware that their 2010 Census form will arrive in the mail in one week. Let’s just hope that next week’s mailing, which is clearly the most important one in terms of obtaining data (and saving taxpayers money in the long run) is also a process marked by accuracy and efficiency.

Twitter Watch: Tweet From West Virginia Raises Suspicions

Monday, March 8th, 2010

Since MyTwoCensus.com added a Twitter widget to the lower right side of our page in December 2009, it has been very easy to observe Tweets and dialogues from across the US that pertain to the 2010 Census. However, last week, we noticed a suspicious Tweet (see below) and contacted the person who posted it. Thus far, we have not recieved a response, but we must wonder: Are federal, state, regional, or local agencies hiring people (at $29.50 per hour!!!) to complete 2010 Census forms on behalf of prisoners? Is this legal? Will this produce a fair and accurate  count? On Friday, we inquired about this Tweet with the Census Bureau. They have not yet responded to our inquiry.

Note: Follow us on Twitter at Twitter.com/MyTwoCensus

MyTwoCensus Investigation: Conclusive Evidence That Burmese Translations For 2010 Census Are Wrong!

Monday, March 8th, 2010

UPDATE: The Census Bureau conducted business in early 2009 with an outside consulting firm to evaluate the accuracy of 2010 Census forms in four languages (Chinese, Russian, Korean, and Vietnamese). Additionally, here is some further evidence of problems from an external report (available in full HERE):

Errors were discovered in the Vietnamese-language materials, including the sample
Vietnamese Census Form.  The Bureau had been inconsistent in their word choice for “census,”
using both “điều tra” and “thống kê” interchangeably.  For the Vietnamese community, “điều
tra” or “government investigation” carries a negative connotation because it is associated with
the communist regime.  While the Bureau recently fixed the online form, it is uncertain whether
the corrections will appear in the printed census forms.

In February, after being tipped off about translation errors on the Census Bureau’s foreign language forms, MyTwoCensus set out to conduct an investigation into Diplomatic Language Services, the firm that was contracted to conduct all translations for the 2010 Census. Our Freedom Of Information Act request has not yet been answered, so we started to contact leading foreign language scholars to translate forms for us and judge the quality of translations.

One minority group that will suffer terribly because of poor translations is America’s Burmese community. Though there isn’t much reliable data on the Burmese-American community, a cursory read of the group’s Wikipedia entry reveals that “According to the 2000 U.S. Census, 16,720 persons of Burmese descent resided in the United States. That number is estimated to have risen to at least 50,000 today because of the large number of Burmese people seeking political asylum.”

Regarding the Burmese translation (available HERE), Julian Wheatley, who serves as the President of the Burma Studies Foundation and works in the Department of Foreign Languages & Literature at MIT told us,  “There are some usage problems, which probably arose because the original translator stuck too close to the English. More obvious, one paragraph has been repeated. Towards the end, well into the second page, you’ll see the phrase (2010 Census) in parentheses. Above it is a small three line paragraph, and the two longer paragraphs above that — you’ll see them — are identical (one in bold, one normal). Presumably that is not as intended.”

This investigation is ongoing. If you or anyone you know has noticed poor language translations on a 2010 Census form, we encourage you to contact us with specific information.

The Salvation Army vs. The Census Bureau

Saturday, March 6th, 2010

On Friday, MyTwoCensus obtained a Salvation Army directive (click HERE for it) that details the circumstances in which the religious/charitable organization will and will not be cooperating with the Census Bureau. Highlights from the directive are as follows:

- Census takers will not be permitted to visit “group quarters” like Adult Rehabilitation Centers, Harbor Light Centers, transient lodges, residential facilities for children, and other temporary housing facilities “such as shelters for men, women, or families, in which the confidentiality of the beneficiaries is important to, and maintained by, the Salvation Army.”

- Though the Census Bureau wants to count individuals at “soup kitchens” and mobile food vans, the Salvation Army will NOT allow the Census Bureau to enter such facilities due to confidentiality concerns. Census-takers will be directed to contact the Salvation Army’s national headquarters and/or their legal counsel.

The 2010 Census: Update of Schedule, Cost, Risk Management, and Communications Activities

Wednesday, February 24th, 2010

Here’s some testimony from yesterday’s Senate Subcommittee hearing:

The 2010 Census: Update of Schedule, Cost, Risk Management, and Communications Activities [PDF]

Inspector General Todd J. Zinser before the U.S. Senate Subcommittee on Federal Financial Management, Government Information, Federal Services, and International Security

Committee on Homeland Security and Governmental Affairs

Tuesday, February 23, 2010

We asked the Census Bureau one very clear question and received an ambiguous answer…

Tuesday, February 23rd, 2010

The Question from MyTwoCensus.com:

Can you please confirm or deny that most 2010 Census jobs will last 1-3 weeks as opposed to 6 weeks-8 months?

(which has been stated by elected officials…)

The Census Bureau’s response:

Job duration is dependent on the amount of work available in a particular location.  These temporary, part-time jobs can last up to several weeks.  However, length of service is highly variable.

If you have any additional questions, please feel free to give me a call or send me a note.

–Malkia

Malkia D. McLeod
U.S. Census Bureau
Public Information Office

Census Bureau Official says Senator Schumer Was Misled: The Truth About Census Jobs

Monday, February 22nd, 2010
MyTwoCensus has received a contribution from a Census Bureau official (verified to make sure this person is for real but with her full anonymity protected) that will serve as a response to our recent story from Indiana:
Several weeks ago, I was in a test session where an applicant told me that he heard about the census from an announcement by Senator Chuck Schumer on the nightly news.  The Senator said the work would pay pretty well and go anywhere from ten weeks to six to eight months. The applicant was nonetheless shocked when I handed him this piece of paper which said that the test he took was for work lasting only one to three weeks…(SEE ABOVE DOCUMENT)

As there is much confusion, I thought I’d write this letter to clarify some misconceptions. The first myth is the census will begin hiring in early 2010 which has some truth to it. There will be several smaller operations and a small number of office positions but the number of jobs is neglible (less than 5%).
The majority of jobs will be in May 2010 for the Non-Response Followup operation where enumerators will knock on people’s doors and ask them to fill out a questionnaire. The second myth is that the jobs last anywhere from ten weeks to six to eight months. According to this sheet of paper, it will last up to three weeks.   In fact the embarrassing part is no one really knows how long the job will last.
However from November 2009 to April 2010 the Census Bureau is on a mission to recruit tens of thousands of people based upon a model they will need five applicants for every one position:
* because one person will decline the position (doubt it, the unemployment rate is in double digits)
* one won’t show up to training (doubt that will happen for god’s sake the unemployment has been the worst in any census in a half a century)
* one won’t complete training or pass the test (they assume the applicant pool is inherently dumb which isn’t true because of the high caliber of applicants in the recession)
* and one will quit the first week (ok that might happen if you don’t like getting the door slammed in your face)
Based on my experience I can tell you we have had very high test scores, few job refusals and high retention of staff. If this continues it will result in many people not getting hired. The Census Bureau is wasting money recruiting all these people for a small number of jobs. It needs to rethink this ridiculous model because as we all know they already made the startling admission that their cost estimation models are completely inadequate  (just look at address canvassing and group quarters validation).
Most areas are already meeting their recruiting goals but we have trouble recruiting in more affluent neighborhoods of New York. In typical census fashion when goals aren’t being met they throw bodies at it and hope it improves. They hire recruiting assistants (RAs) based off a test score and ask yes/no questions during the interview. You answer yes to all the questions you get the job. Every week they hire more recruiting and partnership assistants. There is no organization, they just ask you to take a whole bunch of brochures and cards and give them out in the hopes you will get people to take the test.
Everyone has the same ideas: visit church groups, public housing, non-profit organizations so there is duplication of work. When the recruiting goals aren’t being met RCC intimidates and offers little constructive help. There are regional technicians who just go around and tell us we’re not recruiting enough people…(especially this short Asian guy with a Napoleon complex and some guy who snoozes during meetings). They don’t seem to understand that no one wants to take a test for the possibility of a job a few months from now, lasting only one-three weeks for $18.75 an hour which barely pays the exorbitant rents of $3,500 a month. More test sessions are scheduled and more clerks are hired but the phones don’t ring anymore than they did last week. Judging by the way they do recruiting you think this is the first time they are doing this. But they’ve been doing this since the first census in 1790. (okay maybe they didn’t have to recruit workers on horseback but it seems like an amateur operation).

The Census Bureau needs some innovation here:

* track recruiting efforts by putting a unique code (corresponding to each RA) on each brochure so there is an incentive everything they hand out results in someone applying
* commission or compensation linked to performance
* targeted media ads in local newspapers (which I have yet to see)
* get the Census road tour vehicle out there or have recruiting assistants tranform their cars into promotional vehicles
* reaching out to business improvement districts and unemployment agencies to advertise their jobs

Track recruiting efforts by putting a unique code (corresponding to each RA) on each brochure so there is an incentive everything they hand out results in someone applying…And while they are at it someone should reevaluate this model which I know is wrong. They need to stop throwing needless money away to recruit people who won’t even get called. The model is get as many bodies to take the test, offer a small percentage of them jobs and tell them it will last eight weeks. Then headquarters realizes there isn’t any work, other areas are working faster and they are running out of money.
In order to save themselves embarrassment they will rush the operation because the quicker they finish the better they look and the less money they have to spend. Get the hopes up of thousands of unemployed Americans who need work to put food on the table. Rinse and repeat.
So if anyone is listening to me. We don’t need more people, we just need better workers, better leadership and a more realistic recruiting model. Perhaps this recruiting speech might be more fit:
Hi I’m a recruiting assistant with the United States Census Bureau. We’re offering jobs in your community, as an RA I can’t tell you how long the jobs will last. The jobs may last eight weeks, but will probably be more like one to three weeks. I actually don’t know because our leaders at Census Bureau headquarters don’t know either. I do know you will need to take a basic skills test in reading comprehension, math skills and reasoning. However if you don’t get a perfect score and you’re not a veteran you may not get hired. On a lasting note you will make good money for a few weeks, then headquarters will realize they overestimated the workload, over staffed the operation and are running out of money. To make themselves look good they will probably tell you to work faster, do a haphazard job or risk being terminated. Are you still interested in a job?

Highlights of the Inspector General’s Latest Report…

Wednesday, February 17th, 2010

Here are what we think are some of the most important findings of the Inspector General’s recent report:

- The 2010 Census is currently estimated to cost approximately $14.7 billion, reflecting an increase of $3.2 billion over the last 2 years. For this fiscal year, spending on the 2010 Census will total $7.4 billion.

- The ELCOs’ (Early Local Census Offices) production wage costs were 45–186 percent of their budgets and for production mileage they were less than one percent to 250 percent of their budgets. For the quality control phase of the operation, ELCOs’ wage costs were 68–439 percent of their budgets and for mileage were less than one percent to 878 percent of their budgets.

- During the period between January and July 2009, which encompassed the Address Canvassing operation, some employees claimed nearly 3.9 million miles driven at the higher rate, resulting in excess payments of approximately $136,000.

- 604 employees spent the majority of their time driving instead of conducting field work, and of those, 23 employees spent 100 percent or more
of their time driving.

- 15,263 employees received training but worked for less than a single day or did not work at all. Of these employees, 10,235 did not work at all but earned approximately $3.4 million for attending training. An additional 5,028 employees completed training, at a cost of $2.2 million in wages, but worked for less than a single day.

Digest all of that for a while and there will be more to come…

MyTwoCensus Editorial: Heads Should Fly…NOW!!!

Tuesday, February 16th, 2010

UPDATE: The Inspector General’s report is available HERE.

Though we are yet to obtain a hard copy of the Inspector General’s report that will be released within the next two hours that details how the Census Bureau went massively over budget during the address canvassing phase of the decennial census, we believe that Census Bureau employees should be held accountable. Without making false accusations,  here is a list of names of people who, according to the positions they hold at the Census Bureau , should be held accountable and punishedmeaning demoted or fired – for this waste (in order of culpability from worst offenders to more moderate offenders…):

1. ASSOCIATE DIRECTOR FOR DECENNIAL CENSUS – ARNOLD A. JACKSON

2. ASSISTANT DIRECTOR FOR ACS AND DECENNIAL CENSUS – DANIEL H. WEINBERG

3. COMPTROLLER -  ANDREW H. MOXAM

4. ASSOCIATE DIRECTOR FOR FIELD OPERATIONS – MARILIA A. MATOS

5.  HUMAN RESOURCES CHIEF -  TYRA DENT SMITH

6. TECHNOLOGIES MANAGEMENT OFFICE CHIEF – BARBARA M. LOPRESTI

7. FIELD CHIEF – BRIAN MONAGHAN

And while these deputies and senior Census Bureau employees are responsible for their actions, they answer directly to three men: Census Bureau Director Robert M. Groves, Deputy Director and Chief Operating Officer Thomas Mesenbourg, and Associate Director For Communications Steve Jost, who are in that order, the three top dogs so to speak at the Census Bureau. Perhaps the man who is most to blame for the widespread failures is Mr. Mesenbourg, who served as Acting Director of the Census Bureau for more than a year before Dr. Groves was installed in office. Mesenbourg continues to oversee an agency filled with miserable and inexcusable performance results, yet he has done little to enact change. Nonetheless, neither Dr. Groves nor Steve Jost should be let slide for these actions. While both of them consistently discuss looking toward the future, they can’t seem to take responsibility for cleaning up the mess that was present at the Census Bureau when they arrived. To play on Shakespeare’s words, “There’s Something Rotten In Suitland!”

BREAKING NEWS FROM THE AP: Audit finds 2010 Census preparations wasted millions

Tuesday, February 16th, 2010
H/t to Hope Yen and the Associated Press for the following piece. Of course we are already trying to obtain this complete document to find out the details of exactly what happened…but at the same time, none of this should come as a shock since we’ve been reporting on many examples of blatant waste at the Census Bureau for the past year…
UPDATE: This report from the Commerce Department Inspector General’s Office is now available to the public HERE.

By HOPE YEN (AP) –

WASHINGTON — The Census Bureau wasted millions of dollars in preparation for its 2010 population count, including thousands of temporary employees who picked up $300 checks without performing work and others who overbilled for travel costs.

Federal investigators caution the excessive charges could multiply once the $15 billion headcount begins in earnest next month unless the agency imposes tighter spending controls, according to excerpts of a forthcoming audit obtained by The Associated Press.

On a positive note, investigators backed the Census Bureau’s decision to spend $133 million on its advertising campaign, saying it was appropriate to boost public awareness. The spending included a $2.5 million Super Bowl spot that some Republicans had criticized as wasteful.

The findings by Todd Zinser, the Commerce Department’s inspector general, highlight the difficult balancing act for the Census Bureau as it takes on the Herculean task of manually counting the nation’s 300 million residents amid a backdrop of record levels of government debt.

Because the population count, done every 10 years, is used to distribute U.S. House seats and billions in federal aid, many states are pushing for all-out government efforts in outreach since there is little margin for error — particularly for Democratic-leaning minorities and the poor, who tend to be undercounted. At the same time, the national headcount will employ 1 million temporary workers and is the most expensive ever, making it a visible sign of rising government spending.

The federal hiring has been widely touted by the government as providing a lift to the nation’s sagging employment rate — but investigators found it also had waste.

The audit, scheduled to be released next week, examined the Census Bureau’s address-canvassing operation last fall, in which 140,000 temporary workers walked block by block to update the government’s mailing lists and maps.

While the project finished ahead of schedule, Census director Robert Groves in October acknowledged the costs had ballooned $88 million higher than the original estimate of $356 million, an overrun of 25 percent. He cited faulty assumptions in the bureau’s cost estimates.

Among the waste found by investigators:

_More than 10,000 census employees were paid over $300 apiece to attend training for the massive address-canvassing effort, but they quit or were otherwise let go before they could perform any work. Cost: $3 million.

_Another 5,000 employees collected $300 for the same training, and then worked a single day or less. Cost $1.5 million.

_Twenty-three temporary census employees were paid for car mileage costs at 55 cents a mile, even though the number of miles they reported driving per hour exceeded the total number of hours they actually worked.

_Another 581 employees who spent the majority of their time driving instead of conducting field work also received full mileage reimbursements, which investigators called questionable.

Census regional offices that had mileage costs exceeding their planned budgets included Atlanta; Charlotte, N.C.; Chicago; Dallas; Denver; Detroit; Kansas City and Seattle.

Most of the nation will receive census forms in mid-March, and the Census Bureau is asking residents to return them by April. For those who fail to respond, the government will dispatch some 700,000 temporary workers to visit homes in May.

In response to cost overruns, Groves has said he would work to prevent expenses from ballooning further and reevaluate budget estimates for the entire census operation. He has made clear his goal of returning tens of millions of dollars to government coffers by motivating more U.S. residents to mail in their form, which avoids costly follow-up visits by census takers.

As to the Super Bowl ads, Republicans including Sen. John McCain, R-Ariz., have questioned the $2.5 million purchase, which included two 30-second pregame spots, on-air mentions and a 30-second ad during the third-quarter.

The ads, featuring Ed Begley Jr. humorously extolling a new project called a “Snapshot of America,” was widely panned as weak and ineffective by media critics.

“There is a general move in the United States toward more government involvement in the economy. Seeing the U.S. Census spot gives us little confidence that this is going to solve our issues,” blogged Tim Calkins and Derek Rucker, both marketing professors at Northwestern’s Kellogg School of Management.

The inspector general’s report said the census advertising was consistent with the government’s goals of boosting participation in the count. The agency has said that if 1 percent of Super Bowl viewers change their minds and mail in their form, it will save taxpayers $25 million to $30 million in follow-up costs.