My Two Census

Formerly the non-partisan watchdog of the 2010 US Census, and currently an opinion blog that covers all things political, media, foreign policy, globalization, and culture…but sometimes returning to its census/demographics roots.

Archive for the ‘MyTwoCensus.com’ Category

Yes, I am still harping on the $23K totem pole!

Wednesday, August 4th, 2010

The Juneau Empire brings us the following story about the $23,000 totem pole:

Totem pole, after boosting 2010 census count, heads to new home
By Pat Forgey | JUNEAU EMPIRE

Traditional dancers gathered at the base of Mount Roberts Monday for a ceremony sending off the “Census Totem Pole,” carved to tell the story of the 2010 Census.

This year has marked an unprecedented effort by the U.S. Census Bureau to get a complete enumeration of some of Alaska’s most difficult to count populations, the widely scattered, predominately native villages throughout rural Alaska.

That included commissioning a totem pole to tell the story of the census.

Sitka carver Tommy Joseph called a census-themed totem “out of the ordinary,” but said its mission and symbolism was important.

The totem itself contains representations of Raven and Eagle at either end to reflect the two Tlingit moeities that make up all the people.

“Everybody needs to be counted,” Joseph said.

Also on the totem are multiple hand prints, contributed by visitors to Joseph’s studio at the National Park Service’s Southeast Alaska Indian Cultural Center in Sitka.

The Census 2010 logo of a hand, along with the motto “It’s in our hands,” are represented by the hand prints, Joseph said.

Those contributing the prints included a schoolteacher, a janitor, a fisherman, a judge, a weaver and a young girl, he said, reflecting the challenge.

“Everybody needs to be counted,” he said.

The Census 2010 took a step towards closing down its counting operations Friday, with the shutting down of its toll-free telephone questionnaire assistance line.

Now, the Census totem will be shipped to the U.S. Census Bureau’s headquarters near Washington, D.C.

Early Monday morning, before the day’s four cruise ships had arrived, census officials, local dignitaries, dancers and honorary bearers showed up for the send-off. The census totem has already visited several other Alaska and Pacific Northwest communities to help the Census 2010 campaign.

State Sen. Albert Kookesh, D-Angoon, and chairman of Sealaska Corp., said it was an appropriate way to mark the movement of the totem from Alaska to its permanent home at the Census Bureau’s headquarters.

The totem is more than just the wood, in this case red cedar from Prince of Wales Island, from which it is made.

“The totem and the culture are the same,” he said.

The complete count is important to Alaska’s Native population, he said, because undercounting will result in less influence when it comes to representing rural and Native issues, he said.

“We lose representation in the Senate if we don’t get a good count,” he said.

Katherine Eldemar, who with Assemblyman Bob Doll chairs the city’s Complete Count Committee, praised the Census Bureau for the steps it took in 2010 to reach out to the communities it has had difficulty counting in the past.

She called the team handling Alaska “outstanding civil servants.”

Sen. Dennis Egan, D-Juneau, said he hoped the efforts pioneered here this year will be used in future censuses.

“I hope the Census Bureau in (2020) will bring the totem pole back to Alaska,” and make a similarly strong effort at a count, he said.

Among those participating in the ceremony at the Mount Roberts Tramway, owned by Goldbelt Corp., was Goldbelt Chairman Randy Wanamaker, along with Ed Thomas of the Tlingit-Haida Central Council and Kake Tribal Corp.’s Harold Martin.

As the honorary bearers carried the totem pole out of the building to begin its trip east, the Children of All Nations dance group sang.

Then, having seen the totem pole off to its new home, and with the Golden Princess moving in to dock, the traditional dancers left and turned the waterfront over the day’s influx of tourists.

The $23,000 Totem Pole Debacle

Tuesday, August 3rd, 2010

Yesterday, I blogged about how  the Census Bureau paid $20,000 to construct a 2010 Census totem pole that is now being shipped from Alaska to Washington DC for more than $3,000.

This leads to many questions:

1. What other art work has the Census Bureau commissioned? (Isn’t this the job of the National Endowment for the Arts?)

2. How much money has the Census Bureau spent on art projects?

3.  How much money did it cost to make the totem pole video that is on YouTube that (before I blogged about it)  received only 42 total views and still only has 217 views?

4. Who are Deni Luna/Gutacetla — the people who are  responsible for this video? Is it the same person as on this web site? Was the bidding process to make this video competitive? Were the Tinglit Raven Clan compensated for their part in the video? If so, how much money?

5. Why would the Census Bureau commission Tommy Joseph, an artist from Sitka, Alaska, to design a totem pole to commemorate an action taken by people of Noorvik, Alaska — two places that are approximately 1,500 miles apart from each other?

Steve Jost of the Census Bureau answered my previous questions about this by writing the following:

The image you posted is not that of the 2010 Census Totem.  You can see the totem in this video: http://www.youtube.com/watch?v=ny0-29Ig-FY

Since you have prejudged the value of this important promotional effort before knowing anything about the cost, I’m doubtful the following will be of much solace to you.

In early 2010 while plans were being made for the first enumeration in Noorvik, Alaska, one of the oldest native organizations in the state made a significant gesture. The Alaska Native Brotherhood passed a resolution supporting the Census and forming the creation of a totem pole to mark this significant event.  Our Seattle Region put together a plan to commission the art, and have it travel Alaska and Washington State tribal events for several months  to promote participation in the 2010 Census.  The totem pole is a storytelling icon steeped in the culture and traditions of the Alaska Native and Northwest Pacific Coastal peoples. It is an immediately recognizable symbol to the native people throughout America’s largest state.

The art was commissioned at a cost of $20,000.  The cost to have it travel across the country for permanent display at Census is $3,111.   We believe strongly that this has been a very effective promotional investment that symbolizes the Census Bureau’s constitutional mandate to ensure a complete count of all tribal lands, especially the 564 Federally recognized tribes.  The response to the Census Totem encouraged us to find a permanent home for it here at our headquarters along with other historical Census artifacts.

I would venture a guess that the total cost for the Totem project is less than the cost burden the Census Bureau has incurred to complete the search of your list of 26 explicit profanities that might have been found in any emails regarding the 2010 Census of 10 senior staff at the Census Bureau over several years.  I understand we have found just two emails responsive to your request which refer to news accounts which happened to have one of the words on your list.

Dear Ms. Potter and Staff:

Under the Freedom of Information Act, 5 U.S.C. § 552, I am requesting
copies of all memos, documents, e-mais and reports that directly discuss
the 2010 Census, including ESA correspondence, e-mail, records, etc. from
the office of Dr. Robert M. Groves and the office of Steve Jost, as well as
the Office of the Secretary, the CIO and Administration from the time that
Mr. Jost took over until the present.

As you probably already know, I run MyTwoCensus.com, the non-partisan
watchdog of the 2010 Census. My work has also appeared on MotherJones.com,
governingpeople.com, and other publications.  Since this is a
non-commercial request and the release of these documents will serve the
public interest (because analyzing these documents is likely to contribute
significantly to public understanding of the operations or activities of
the government), I am requesting that all fees be waived.

I am also requesting expedited processing of these documents under the
clause on your web page that states I can do so if this information is
“urgently needed to inform the public concerning some actual or alleged
government activity.” With the 2010 Census just around the corner, and
recent reports by the Associated Press and other organizations that
language translations have been inadequate and sub-par, this request
deserves your prompt attention.

If you deny all or any part of this request, please cite each specific
exemption you think justifies your withholding of information. Notify me of
appeal procedures available under the law. If you have any questions about
handling this request, you may telephone me at any time at XXXXXXXXX.

Sincerely,

Stephen Robert Morse

Fri, Feb 26, 2010 at 6:06 PM

Dear Mr. Morse,
To document our conversation this morning you have clarified your request
FOIA 10-099 to collect records from:

1.) The Office of Dr. Robert Groves
2.) The Office of Steven Jost
3.) The Economics and Statistics Administration (ESA)
4.) The Department of Commerce’s (DOC) Office of the Secretary
5.)  Chief Information Office (CIO)
6.)  Administration

and you are requesting the following information:

-Copies of all memos, documents, e-mails and reports that directly discuss
the 2010 Census, specifically problems, trouble areas, or cover-ups
regarding the following:
a.) Money
b.) Software
c.) Fees
d.) Contracts/ Contractors (operational glitches, problems with
test-runs)
e.) Technology
f.) Status Updates
g.) Reporting to Dr. Groves on major/minor operations
h.) Regional Directors reporting/ status updates
i.)  Hiring/ Firing
j.)  Personnel Incidents
k.) Human Resources Incidents
l.)  Disputes with Congress
m.)Responses to negative media coverage

Our Office will continue processing your request with all practical speed.

Respectfully,

Anita M. Molina
Office of Analysis and Executive Support
Freedom of Information Act and Information Branch
US Census Bureau
8H026B

P Save Paper –  Please consider the environment before printing this email

More to come should this saga continue…



Sending a 2010 Census totem pole from Alaska to Washington – On your dime!

Monday, August 2nd, 2010

UPDATE: Steve Jost just wrote the following to me:

The image you posted is not that of the 2010 Census Totem.  You can see the totem in this video: http://www.youtube.com/watch?v=ny0-29Ig-FY

Since you have prejudged the value of this important promotional effort before knowing anything about the cost, I’m doubtful the following will be of much solace to you.

In early 2010 while plans were being made for the first enumeration in Noorvik, Alaska, one of the oldest native organizations in the state made a significant gesture. The Alaska Native Brotherhood passed a resolution supporting the Census and forming the creation of a totem pole to mark this significant event.  Our Seattle Region put together a plan to commission the art, and have it travel Alaska and Washington State tribal events for several months  to promote participation in the 2010 Census.  The totem pole is a storytelling icon steeped in the culture and traditions of the Alaska Native and Northwest Pacific Coastal peoples. It is an immediately recognizable symbol to the native people throughout America’s largest state.

The art was commissioned at a cost of $20,000.  The cost to have it travel across the country for permanent display at Census is $3,111.   We believe strongly that this has been a very effective promotional investment that symbolizes the Census Bureau’s constitutional mandate to ensure a complete count of all tribal lands, especially the 564 Federally recognized tribes.  The response to the Census Totem encouraged us to find a permanent home for it here at our headquarters along with other historical Census artifacts.

Now, this must be one of the most flagrant instances of waste that I have ever read about. A “totem pole” that has been created to celebrate the 2010 Census is traveling thousands of miles from Juneau, Alaska to Washington D.C. I’ve already e-mailed Steve Jost at the Census Bureau to find out some more info about the cost of this commission and the transportation of this object. Here’s the report from the Juneau Empire:

JUNEAU – For the first time in history, the 2010 Census commissioned Sitka carver Tommy Joseph to design and carve a totem pole specifically for the Census. Since its completion this spring, the totem pole has traveled throughout many communities in Southeast Alaska during the census data collection process. The totem is currently on display at Goldbelt’s Mt. Roberts Tramway in Juneau.

A celebration and dedication will be held as the totem begins its journey to its new home at the Census Bureau’s headquarters near Washington, D.C. All are invited to attend the celebration beginning at 9:30 a.m. on Monday, Aug. 2 at the Mount Roberts Tramway. Meet the artist, enjoy traditional songs and dances performed by the Children of All Nations, and join the event with other special guests.

How to submit inaccurate or incomplete 2010 Census data (and get away with it)

Friday, July 30th, 2010

Last week, Census Bureau Director Robert M. Groves said to Fox News that you can “trust 2010 Census data.” What our director fails to tell us is that the two software applications have operational problems that will ultimately lead to inaccurate data. Just spend a day working in PBOCS, the Paper-Based Operational Control System which processes enumerator questionnaires from the field, or MARCS, the Matching Address Review Coding System which shows a data capture of every questionnaire that was scanned at the Baltimore Data Capture Center and you will see the poor quality of work. Thousands upon thousands of questionnaires are being scanned that show conflicting or incomplete data such as: vacant housing units with a population count, incorrect enumerator IDs, occupied housing units with no demographic information and the list goes on.

During the peak of the non-response follow-up (NRFU) phase of 2010 Census operations (around mid May), the Census switched to a shipping application built off a PeopleSoft/Oracle interface in order to take the load off PBOCS. Although this was a good thought in theory, the application allowed questionnaires to be shipped that were not even checked in PBOCS. In the final closeout days of the operation, PBOCS claimed many questionnaires were not checked in even though enumerators fervently claimed they turned them in. Fortunately some of those were found in MARCS having been received at the data capture center but never scanned for shipping nor checked in. However because there was such a bottleneck sometimes a few weeks between the time they were shipped and scanned; some questionnaires that never showed in MARCS were re-enumerated. Sometimes PBOCS would just revert some cases back to not being checked in. In a mad dash to finish and meet deadlines enumerators submitted second versions of questionnaires with little or less than accurate data replacing what may or may not have been originally submitted. Immediately after offices finished NRFU, headquarters closed the PBOCS to the local census offices to prevent further glitches.

As it has been mentioned time and time again, the Census never made it clear what constituted a completed questionnaire. In such a recession, employees were promised more work if they finished quickly so experienced and resourceful field staff took advantage of the three visit rule sometimes making visits in consecutive days or all in a one day before going to a proxy. Local census offices managers, RCC supervisors and managers developed their own rules which were verbally communicated to field staff. These included guesstimating the population count and allowing enumerators to submit Enumerator Questionnaires (EQs) with little or no demographic information. Since performance was purely based on how many questionnaires get checked in; those who submitted hundreds of forms with nothing on the inside of the questionnaire were rewarded with more work.

On the quality assurance end, the staff attempted to examine the data collected for falsification and poor work quality. However reinterview only has been able to find those who intentionally falsified data. An enumerator can submit inaccurate or incomplete data and practically get away with it.

Most enumerators will be tempted to submit inaccurate data when they cannot gain access to the building, speak to a household member or knowledgeable proxy after repeated visits. The reinterview telephone clerks and field staff have to prove definitively by gaining access to the building or speaking to a respondent who said the interview was never conducted. But in reality the reinterview staff can never access the building, or with large apartment buildings sometimes a proxy is asked about hundreds of units and may not remember if the original interview occurred. Most of these bad data cases have little or no information or wrong information: no names, ages, Hispanic origin, race and sometimes not even a person count. But quality assurance staff have either been told to mark them refusals with an unknown population and check them in.

In the rare instance that the Census Bureaus’s quality assurance (QA) operations do suspect data falsification or inaccuracy, finding the culprit is difficult. There are thousands of questionnaires where the enumerator ID numbers are being read incorrectly at data capture. This invites data falsification in two ways. If a questionnaire is found to be inaccurate or falsified then it is impossible to find the culprit. If quality assurance staff does find an enumerator is submitting falsified or inaccurate work, they can not examine the other questionnaires the enumerator completed because many questionnaires do not have a valid enumerator associated with it.

In the current Vacant/Delete check phase of 2010 Census operations, while the agency covered up their own software problems by closing access to PBOCS, they have also created problems. For hundreds of questionnaires where enumerators clearly marked them vacant or deletes without visiting them LCOs cannot access the system to research who actually submitted this erroneous work.

Most of this is happening now in your local census offices across the country as the re-interview phase winds down. This is because of a huge backlog of EQs that were sent into re-interview, hundreds of outliers, and the slowness of MARCS. This inaccurate data is another smear of shame for the Census Bureau. For Dr. Groves to say that we can trust 2010 Census data is merely a cover-up.

Here are some e-mails sent to 2010 Census managers across the nation that detail the aforementioned problems:

07/18/2010

ATTENTION : 2010 Census Managers

SUBJECT: 1- PW Flags randomly appearing or disappearing on the Select Enumerator screen
2- Loss of notes in the LCO Notes panel on the Evaluate Case screen
3- Cases with missing person data from the 400,000 pushed cases

ACTION: Please share the information with the appropriate field staff

1. PW Flags randomly appearing or disappearing on the Select Enumerator screen
As a result of a MaRCS fix, the PW flag may have been working erratically. It has been reported that the PW flag on the Select Enumerator screen may have disappeared from the screen for already worked enumerators or may have appeared in cases for an enumerator the MaRCS clerk had never worked. This was a temporary issue and has been corrected. For those cases that this issue may have happened, please inform the AMQA they would need to remove the PW flag for the cases where the enumerator has not been worked in MaRCS OR asking the QA Clerk to click on the Edit pencil icon for the enumerator they have been working to reactivate the PW flag if it has disappeared.

2. Loss of notes in the LCO Notes panel in the Evaluate Case screen
As a result of the MaRCS performance issues that LCOs are experiencing, some screens are loading slowly. To avoid losing the notes entered in the Evaluate Case screen, the MaRCS clerk needs to wait until the page has fully loaded. A page is fully loaded when the “Please wait for page to respond” message disappears in MaRCS or when the Windows browser loading indicator (it shows as a progressive number of green squares) at the bottom of the browser also disappears. Please also remind the LCOs to enter the notes in the LCO Notes panel before assigning a final outcome on the case and to save these notes often so they are not lost if the MaRCS session times out.

3. Cases with missing person data from the 400,000 pushed cases
NPC noted that a portion of the 400,000 cases pushed for processing have blank person data in the original interview or the reinterview in cases where the unit status (US field in Review Data screen) shows occupied (OCC). Most if not all of these cases will be deferred to the LCOs due to different unit statuses between the original interview and reinterview. An example of this situation might be, the original interview has an unit status of occupied with 3 people living at the housing unit and the roster and demographic information is blank; and the reinterview shows that the housing unit is vacant (thus no roster or demographic information shown).

The MaRCS clerks should investigate these cases as any other case in LCO Review. For these cases, the MaRCS clerks should focus their investigation on the unit status of the housing unit, determining which one might be correct. When the MaRCS clerk determines the correct unit status, then they should turn their investigation on what might have caused the discrepancies in the data and assign an outcome code based on the investigation results.

07/15/2010

ATTENTION : 2010 Census Managers

SUBJECT: MaRCS NRFU users account maintenance

ACTION: Delete unused MaRCS accounts by noon, Friday 7/16/2010

MaRCS is experiencing performance issues due to the exceeding the number of users accessing and using the system at the same time. Per our teleconference today, attached below are the tallies by LCO of MaRCS accounts issued to users in the LCO. Please review the number of users in each of the region’s LCOs and delete the accounts that are no longer needed.

IMPORTANT – MaRCS accounts should be used for coding MaRCS cases. Limit or eliminate MaRCS uses for purposes other than coding MaRCS cases. Staff assigned to work MaRCS cases are the only staff allowed to have a MaRCS accounts in the LCOs.

The AMT can delete the unused accounts in the LCO. The RMQA needs to work with the AMQA to identify and delete the MaRCS accounts that are no longer needed. For example, we have noticed multiple AMQA roles for a single LCO. It is preferable to only have 1 AMQA role per LCO, as this is the person that has the responsibility to Hard Fail a case. LCOs may have, in rare cases, more than 1 AMQA role if the AMQA has a backup or if there are other AMQAs working shifts.

The AMT instructions to delete users in MaRCS are in their AMT Manual D-650.1, lesson 6. The RMQA can also ask the LSC to run the D-1311M User Role Report to verify user roles and that unused accounts are deleted.

After the accounts are deleted, the MaRCS contractor will measure system performance and inform us if this resolved the issue. Until further notice, please inform the LCOs to use, at most, 4 accounts per LCO OR use accounts not to go over the number of LCOs times 4 per region, the allowed number of MaRCS users.

07/09/2010

ATTENTION : 2010 Census Managers

SUBJECT: Start of the processing of 400,000 cases in MaRCS with data capture issues

ACTION: Please share the information with the appropriate field staff

As mentioned in the last RMQA teleconference, MaRCS held from processing about 400,000 cases that had a data capture problem. The data capture problem was in the population count where a scanning error, as an example, might have returned a population count of 74 when the actual count is 4. These cases were not processed because MaRCS was waiting for a continuation form where one was likely not needed.

MaRCS will start processing these forms starting on Monday, July 09, 2010 and should be finishing by the end of the week. These forms will likely be deferred to NPC from computer matching because the population counts will not match. It is expected that NPC will resolve the majority of these cases because as long as the roster and demographic information matches, the NPC clerks will pass the case.

It is not expected that the LCOs will get to code many of these cases. However, if they do get some of these cases, please remind the LCOs to ignore the population counts and, if the roster and demographic information matches, then pass the case. If the roster and demographic information does not match, then the MaRCS clerk needs to conduct an investigation on the case as any other case in LCO Review.

The other issue this should resolve are the cases that may be showing in the D-3421M Completion and Data Capture Report as not being data captured when there is information in PBOCS that the case was worked and shipped. It is expected that as these cases are processed, many cases showing in this report will be removed.

If you have any questions please contact Hector Merced or Vance Davis at 301-763-8822 or email fld.quality.assurance.branch@census.gov
07/02/2010

ATTENTION : 2010 Census Managers

SUBJECT:

1. Hard Fail Recommendation screen reminders
2. Applicant ID capture error – new known issue and workaround
3. Handling cases where the Address panel information in the Review Case Data screen is outside the LCO or RCC boundaries
4. Reminder on handling duplicate D-1282Ms
5. Update on cases not showing in PBOCS when a D-1282M exists in MaRCS
6. MaRCS clerk observation forms for both UE and NRFU

ACTION: Please share the information with the appropriate field staff

1. Hard Fail Recommendation screen reminders
Some regions have informed us that Hard Fail cases are not showing in the D-831M Hard Fail Report after the AMQA assigns a hard fail code to a case. This is due to the AMQA not entering notes in a timely manner in this screen (MaRCS times out) or exiting the screen before clicking the Save button. Please remind the AMQAs to be prepared to enter the notes and the LCO managers’ decisions prior to coming to this screen. It is suggested the AMQA has the notes ready in a notepad so they can quickly be entered on the screen along with the AMFO/LCOM decisions. The notes for a hard failed enumerator should not be lengthy since all LCO managers are in agreement with the outcome.

Not entering and properly saving these notes in this screen has also affected the D-831M Hard Fail Report. This is a defect that the MaRCS contractor is fixing today. An updated report with these cases should be available early next week. Also, as a result of this defect, D-1282M Transcription Reports were not generated for these hard failed enumerators. The fix to the report will also correct this defect, so LCOs should expect next week D-1282Ms with the completed eligible cases for the hard failed enumerator that needs to be reinterviewed.

2. Applicant ID capture error – new known issue and workaround
There is another known issue where valid applicant IDs and names show in MaRCS cases but the enumerator showing in the case does not work in that LCO. The rest of the data displayed for the case will belong to the LCO and the only inaccurate data is the applicant ID and name of the enumerator in the case. This happens when the applicant ID was incorrectly captured at the data capture center and it happened to match a valid ID from another enumerator in another LCO. The MaRCS clerk needs to review this case as any other and assign a final outcome code based on the case investigation (PASS, SOFT FAIL, DK/NO SUSP, or DK/SUSP).

If the MaRCS clerk reviewing the case is recommending to hard fail the case and the LCO managers agree to hard fail the case, please DO NOT HARD FAIL THIS CASE . Doing this will cause the enumerator outside the LCO being flagged as a Hard Fail enumerator. Have the MaRCS clerk Soft Fail the case. Using the case ID, please look if the LCO can identify the enumerator that actually worked the case in the LCO (or the RMQA can send the case ID to QAB to get that information). Once the correct enumerator is identified for the reviewed case, the AMQA can then Non-RI Fail the enumerator. This will ensure the right enumerator is hard failed and the completed eligible cases for this enumerator are reinterviewed.

No action is required if the reinterviewer name and applicant ID displayed in MaRCS is outside the LCO boundaries. The Reinterview panel information in the Review Case Data screen will belong to the LCO.

3. Handling cases where the Address panel information in the Review Case Data screen is outside the LCO or RCC boundaries
Some regions have said that they have cases from other LCOs or are outside the RCC boundaries. This is a known issue that happens for added housing units during NRFU. This is another data capture issue where the LCO was incorrectly captured for the added housing unit. There is no viable solution to transfer these cases to the appropriate LCO. Please instruct the LCOs to PASS these cases and include in the Notes the reason for the pass is the case is outside the LCO/RCC boundaries.

4. Reminder on handling duplicate D-1282Ms
This is a reminder to the LCOs to ignore the D-1282Ms that are duplicates. There might instances where MaRCS created 2 or more D-1282Ms for the same case ID. Please inform the LCOs to reinterview only one of the cases and to ignore all other possible duplicated D-1282Ms.

5. Update on cases not showing in PBOCS when a D-1282M exists in MaRCS
We got confirmation that MaRCS has passed all information to PBOCS as of 6/29/2010. From now on, the sponsor division will monitor that PBOCS receives the data from MaRCS and will inform QAB when PBOCS did not acknowledge receiving the data. We will inform the regions when the MaRCS cases were not received in PBOCS and provide guidance when this happens.

Also, DOTS staff will send back to the LCOs the Remedy tickets created when the case exists in MaRCS and not in PBOCS. The LCOs will be asked to see if the information is in PBOCS, as we have been given confirmation the information from MaRCS was acknowledge in PBOCS as of 6/20/10.

Unless QAB sends information to the regions that PBOCS did not acknowledge the data, a case not appearing in PBOCS is a PBOCS issue and not a MaRCS issue. Please inform the LCOs to submit the Remedy tickets to PBOCS and not MaRCS.

6. MaRCS clerk observation forms for both UE and NRFU
We have been told that MaRCS observation forms have been sent to NPC along with the NRFU enumerator observation forms. Please ask the LCOs not to send to NPC the MaRCS Observation forms. QAB will soon issue a disposition ops log for these forms and all other forms used in the investigations.

If you have any questions please contact Hector Merced or Vance Davis at 301-763-8822 or email fld.quality.assurance.branch@census.gov
07/01/2010 – New ops log for July

ATTENTION : 2010 Census Managers

SUBJECT: Clarification on 6/30/2010 ops log (Selecting additional cases for supplemental reinterview — Urgent Request)

ACTION: Please share the information with the appropriate field staff

Many of the regions have said that some of the cases for this special project cannot be sent to supplemental RI. The RMQAs need to check that the LCOs followed the following steps before sending the case IDs to the QAB branch as invalid case IDs. There are 4 possible reasons these cases cannot be sent to reinterview–the case has an invalid applicant ID, the case does not exist in MaRCS, the case has already been reinterviewed, or the case is ineligible for reinterview. All these scenarios are explained below.

The first step they need to do is check the case exists in MaRCS. This is done by clicking on the Case Search option at the top of the Welcome screen. The person selecting the supplemental case can then check if the case exists by entering the case ID in the Case ID box and ensuring the All Cases radio button is selected. If the case exists, please check that the Enumerator Name column has an enumerator name in it. If it does not, this is a case that has an invalid applicant ID and cannot be sent to RI. Please send these case IDs to the QAB branch. If the case search does not bring a case (the screen is blank for that case), then the case does not exist in MaRCS. Please send these case IDs to the QAB branch.

Also check in this screen if the case has already been sent to RI. The screen will show in the Outcome column the final outcome code assigned to the case. For this case, the RMQA needs to update the spreadsheet to record the results of this case. Please also send these case IDs to the QAB branch.

If the case exists, then the clerk selecting the supplemental cases need to be back at the Welcome screen to start the process of selecting the supplemental cases. At the Welcome screen, they need to click on Select RI Cases at the top (in the Menu bar). This will bring up the Select Supplemental RI Cases screen. The next step is to select the enumerator for the selected case. This is done by clicking on the drop down box labeled Select an Enumerator. It is likely that the first several entries on this drop down box are those cases with invalid IDs. Please ensure the clerk selecting the cases scrolls down the list until the enumerator name is found. When the enumerator name is found on the drop down box, click on it to bring up the cases for that enumerator. The clerk needs to scroll down the list until he/she finds the case. MaRCS will show a certain number of cases per screen, please ensure the clerks goes through all the screens with cases. This is done by clicking on the pagination links at the top right corner of the screen. Once the case/s are found, click on the Select column check box to send the case/s to supplemental RI. Please remind the LCOs not so select a precipitating case in the Enter Case Selection Details screen. The note the clerk can enter there can be “Special project.”

If after the clerk goes through all the screens looking for the case ID and the case is not included for the enumerator, the case then is ineligible for RI. Please send these case IDs to the QAB branch.

We do not know at this point if these cases will be replaced with other cases. We will let the regions know if we get replacement cases for these invalid case IDs.

If you have any questions please contact Hector Merced or Vance Davis at 301-763-8822 or email fld.quality.assurance.branch@census.gov

MyTwoCensus Scoop: Census Bureau regional partnership coordinator running as a Democrat for New York State Assemblyman while still on the job

Tuesday, July 27th, 2010

UPDATE: At 10:00, a credible e-mail came in to the MyTwoCensus inbox stating that Mr. Dominguez was upset at his office. At 10:50, I spoke with Steve Jost, Associate Director of the Census Bureau, who informed me that Mr. Dominguez is no longer employed by the Census Bureau. Presumably, he was fired as a result of this scoop.

Rafael Dominguez, a New York-based regional partnership coordinator for the US Census Bureau since early 2008 has filed a petition to run as a Democrat for Assemblyman for New York’s 82nd District. Yet, as Census Bureau Associate Director Steve Jost recently commented on a MyTwoCensus.com post, the Hatch Act, “prohibits federal employees from engaging in partisan political activities while on duty.”

The problem is not that Mr. Dominguez is running for office, the problem is that he is running for office while an employee of the federal government and campaigning on the Census Bureau/taxpayer’s dime. MyTwoCensus.com has also learned that other Census Bureau employees who are underlings of Mr. Dominguez have been performing campaign activities while on official Census Bureau duty. These employees include other partnership assistants in the New York area:  Ed LaFranco and Adrian Tapia.

New Yorkers should be entitled to a partisan-free census, and Mr. Dominguez’s overt Democratic Party affiliations require the Census Bureau to fire him immediately. MyTwoCensus has subsequently learned that Mr. Dominguez used his (massive) budget for partnership materials to fund events and organizations that will benefit his political campaign.

Admittedly, it will be difficult to prove that partnership  funding was diverted for specific purposes that relate to the campaign, but such activities should immediately be scrutinized and audited more thoroughly than they already are. (MyTwoCensus.com has learned that the New York Census Bureau’s partnership office is currently undergoing a major audit. Perhaps this audit is directly tied to Dominguez and his misuse of funds, but more likely it has to do with rampant excesses by the Census Bureau’s partnership specialists.)

Here is the photographic evidence of the campaign activities that Mr. Dominguez has been engaged in while a Census Bureau employee:

Note the Census Bureau’s extensive partnership budget that includes $120 million from the stimulus package:

Picture 14

Announcing the MyTwoCensus.com book

Monday, July 26th, 2010

This may come as a surprise, or perhaps it is the next logical step in the life of MyTwoCensus.com. I will likely be writing a book about the 2010 Census in the near future. I am hoping to interview dozens of 2010 Census employees from all regions/positions for this work. Please shoot an e-mail to mytwocensus {at} mytwocensus.com if you are interested in sharing your stories! Please provide your contact information.

Many thanks,
Stephen

Is the 2010 Census road tour still happening?

Saturday, July 24th, 2010

Even though nearly all enumerations have been completed at this point, a reader submitted a photo to us from the Whiting, Indiana Pierogi Festival (yum!) that implies partnership/outreach efforts are ongoing. MyTwoCensus.com seeks to determine why money is still being spent on partnership/road tour activities. Take a look at your tax dollars, still at work:

The latest update on the Brooklyn 2010 Census falsification scandal (Price Tag: $250K)

Thursday, July 22nd, 2010

MyTwoCensus has been informed that Census Bureau employees have been lifting information off the Internet and falsifying forms at locations throughout the country. Whistleblowers should not hesitate to contact MyTwoCensus.com immediately. Your confidentiality will be 100% maintained.

On Monday, July 19, 2010, the House Committee on Oversight and Government Reform held a hearing entitled, “Is Brooklyn Being Counted? – Problems With the 2010 Census” to examine a recent incident involving two senior managers at the Brooklyn North East Local Census Office who were fired for fraudulently completing census surveys.  The hearing examined the steps the Census Bureau is taking to ensure the accuracy of the 2010 count. The New York State Congressional Delegation has been invited to participate in the hearing.

The hearing was held on Monday, July 19, 2010 at 10:00 a.m. in the courtroom of Brooklyn Borough Hall, located at 209 Joralemon Street, Brooklyn, NY.

The witnesses who testified were:

Dr. Robert M. Groves
Director
U.S. Census Bureau

Mr. Todd J. Zinser
Inspector General
U.S. Department of Commerce

Mr. Lester A. Farthing
Regional Director
U.S. Census Bureau NY Regional Census Center

Opening Statement of Chairman Edolphus Towns

Opening Statement of Subcommittee Chairman Wm. Lacy Clay

Opening Statement of Rep. Yvette Clarke

Prepared testimony of Dr. Robert Groves

Prepared testimony of Mr. Todd Zinser

According to the New York Daily News:

The bungling was first uncovered last month when two census managers were discovered faking surveys by lifting information off the Internet.

Brooklyn Northeast census manager Alvin Aviles and assistant Sonya Merritt were axed – and 4,200 questionnaires had to be redone.

Redoing the phony forms – which is almost complete – will cost taxpayers $250,000, Groves revealed.

To make matters worse, a whistleblower recently alerted officials that some of the new surveys also were fudged by workers who took their best guess when no one answered the door.

The workers estimated the number of people living in a home based on information such as names on mailboxes, Groves said at the hearing.

“This … is a clear violation of procedures,” he said.

Groves said the second snafu affected a few hundred households. He blamed the mistake on confused workers who misunderstood instructions.

The bureau is investigating whether information was faked in any other offices in Brooklyn or around the country.

He promised the bureau will come up with an accurate count and said that the recount of all 4,200 surveys will be done in a few days.

“I want to say how troubled I am that this occurred,” Groves said. “This activity violates all the principles for which the Census Bureau stands. It is an abhorrent act.”

According to Gothamist:

Census Recounters Messed Up Recount, Re-recount Planned

Those Brooklyn Census workers really don’t want to lose their jobs. After being instructed to redo more than 4,000 falsified Census forms, workers at the Brooklyn Northeast Census office botched the corrections and must complete the forms a third time.

One office worker recently alerted officials that some workers were fudging answers when people wouldn’t answer their doors—exactly what managers Alvin Aviles and Sonya Merritt did to get themselves fired and start this whole mess in the first place. The best part is the whole $250,000 SNAFU could probably have been avoided, since Census workers are allowed to leave questions blank if they cannot obtain the information by either first person or “proxy” interviews.

At a hearing yesterday regarding the first set of faked forms, Congressman Ed Towns said, “I represent a district that is comprised of a number of so-called ‘hard to count’ communities…These communities present challenges to the Census Bureau, but these challenges must be met.” Census Bureau Director Robert Groves says the second round of mistakes were caused by confused workers who misunderstood instructions, and that it should be worked out shortly. Still, he said, “I want to say how troubled I am that this occurred. This activity violates all the principles for which the Census Bureau stands. It is an abhorrent act.”

ABC affiliate says Fresno Census Bureau faces discrimination complaints

Thursday, July 22nd, 2010

FRESNO, Calif. (KFSN) — Federal investigators are looking at the Fresno offices of the U.S. Census Bureau after receiving a number of employee complaints.

Investigators with the Commerce Department have been examining Fresno-area operations for the past several months. The complaints range from discrimination and bad management.

Investigators say two Caucasian workers who were let go say Hispanic employees were routinely favored for assignments over older, white workers.

The woman who oversees the Fresno Census offices says the census has been managed professionally and according to agency policies.

The Census Bureau’s most up-to-date Freedom of Information Act request log…

Tuesday, July 20th, 2010

MyTwoCensus requested a list of all FOIA requests received by the Census Bureau and here is a list of them as provided by the Census Bureau’s Freedom of Information Act office:

Most up-to-date FOIA log

Please leave your thoughts in the comments section.

The EEO data I have been waiting for has arrived…

Wednesday, July 14th, 2010

Thanks to Michael Cook of the Census Bureau’s Public Information Office, I was able to obtain the most up-to-date data on EEO complaints. I have been waiting for the Census Bureau to get me this data for a long time now, and I’m glad that it’s here. As you will see, the number of complaints related to the decennial census is quite large. If you filed a complaint, please comment here about how the process has turned out for you and what your experience has been like:

Decennial NO FEAR Act data for 2009 and the first two quarters of 2010

MyTwoCensus Editorial: Brooklyn scandal is just the tip of the iceberg

Monday, July 12th, 2010

What happened last month at the Brooklyn LCO was indeed unfortunate. But let us not be naive: Data collection inaccuracies and falsifications are happening throughout the entire New York Regional Area and possibly the entire nation, though perhaps on a smaller scale than in Brooklyn.

There are many luxury rental and condominum buildings where real estate management companies have a strict “no enumerator” policy, as well as tenement buildings  and brownstones where it is impossible to gain access. There are also one or two family houses where it is unclear how many people live there and a knowledgeable proxy could not be located.

For these units, some enumerators went to public search records on the Internet or merely wrote the names off the mailboxes. The mid and upper level census managers encouraged field staff to use techniques to “guesstimate,” creating major operational ambiguity for the once in a decade headcount.

What was acceptable inside the questionnaire was another problem. Most enumerators tried to get all the information but those who went to a proxy who gave them little, no, or inaccurate information, finished their areas quickly. These same field staff were rewarded with more work and allowed to clean up districts that were lagging behind.

These cases are the same ones where quality assurance suspects poor data collection practices or data falsification. However, in some cases re-interview staff are unable to locate the respondent to verify whether the interview was actually conducted and prove it definitively. Many other quality assurance managers are told to “just pass it” or are afraid to accuse enumerators of poor quality work, fearing that they will be stepping on people’s toes.

For two years municipalities and city officials preached about the beauty of the census through media and print advertising. They encouraged people to send back their census forms saying it was the only way to ensure that their residents were counted and for their community to receive the federal funding it was entitled to.

But these city officials did little in the way in forcing real estate management companies and reluctant respondents to cooperate when their participation was required. The fact that the Census Bureau and Department of Commerce made empty threats to fine people for not cooperating and then did not follow through on it shows how poorly 2010 Census data has been managed.

The offices in the five boroughs of New York will be the last in the nation to finish NRFU, whereas most areas were done weeks ago. The few career census employees who valued a fair and accurate count and finished last can not be proud of their work. Those responsible for promoting the individuals won’t let them be proud. When it comes time for their annual performance reviews, the fact they finished last will be reflected poorly and jeopardize their careers.

What happened in Brooklyn should not come as a surprise. In retrospect the Census did what it usually does. It set hard line production goals, held managers and field staff accountable and fired them if they failed to meet these goals with little constructive technical support. Those who work quickly are rewarded with more work with little regard to accuracy.

I dedicate this post to the many crew leaders, field operations supervisors and LCO manager who lost their jobs because they valued a fair and accurate count.

Hearing to take place on Brooklyn scandal…

Saturday, July 10th, 2010

From the New York Daily News:

BY MICHAEL MCAULIFF

The chairman of the House Oversight Committee has set a hearing into the Brooklyn Census office that dummied up thousands of questionnaires, prompting the firing of two managers and do-overs for 10,000 family surveys.

edtowns.jpg

Rep. Ed Towns, whose district is next door to the Northeast Brooklyn Census office that used the Internet and phone books to fill out forms, set the hearing for July 19 in Brooklyn’s Borough Hall.

“Given my commitment to the success of the 2010 Census, this recent problem is particularly troubling,” said Towns, who ironically held an earlier hearing in the very census office that later became a problem.

“Any attempt to compromise the integrity of the census is simply unacceptable given what is at stake for our community,” Towns said of the shenanigans first reported by the Daily News. “I am holding this hearing to ensure that the Census Bureau is following all of the necessary steps to accurately count every resident in Brooklyn.”

Among those invited to testify are Census Director Robert Groves, Commerce Department Inspector General Todd Zinser, and Tony Farthing, the census regional director.

The Census Bureau’s Equal Employment Opportunity Data: Complaints yes, resolutions no

Thursday, July 1st, 2010

With hundreds of thousands of Americans working for the 2010 Census, there are sure to be some individuals who feel as if they were improperly treated by their employer. Ttoday, MyTwoCensus.com will take a look at the Equal Employment Opportunity Data provided by the Census Bureau.

(Note: We only have data available for the first quarter of 2010, and NRFU operations didn’t begin until the second quarter. As the second quarter ended yesterday, we hope that this information will soon be available.)

During the past few months, MyTwoCensus.com has received dozens hundreds of e-mails from individuals who feel that they have been mistreated or discriminated against during their time as Census Bureau employees.

(Please feel free to share your stories in the comments section.)

MyTwoCensus has also heard from multiple sources that LCOs (local census offices) have done everything in their power to suppress individuals who wish to file complaints with the EEO and prevent them from filing such complaints, thus skewing the data. Given the large number of people who participated in Address Canvassing operations in 2009, MyTwoCensus is actually surprised how few complaints there have been. What disturbs me most is how few claims are actually found to be valid:

Check the data out for yourself here.

MyTwoCensus.com is now working to obtain more detailed information about the nature of complaints and what regions/municipalities they comes from.

MyTwoCensus Investigation: Steve Jost says Aramanda is no longer managing Chicago LCO

Tuesday, June 29th, 2010

MyTwoCensus has been investigating the job history, performance, and current employment status of Joseph Aramanda, the Blago associate who somehow made the miraculous jump from pizza shop owner to Chicago Local Census Office Manager. That this man was in charge of thousands of employees and significant amounts of sensitive data should have raised red flags immediately.

But apparently the Chicago political machine was able to hush these voices until MyTwoCensus stepped in to publicize this corrupt activity and Congressman Patrick McHenry’s office subsequently launched an investigation into this man. Yesterday, Steve Jost, Associate Director for Communications of the Census Bureau, wrote to me, “Mr Aramanda is not managing the LCO and is in a non-working status pending further review.” Now, we’re wondering, is Mr. Aramanda still on the Census Bureau payroll?

According to a response I received yesterday from the Census Bureau’s FOIA office, Mr. Aramanda started work at the Census Bureau on November 2, 2009. This was 8 months after Blago was impeached and some 6 months after he was indicted. It is unacceptable that a man so closely tied to a major political scandal was approved to run the 2010 Census operations of the city of Chicago. Those who hired him should be investigated for not following proper human resources practices.

Updates/claifications on the following in the comments…

Additionally, if my memory serves me correct, the Census Bureau’s job application asks specifically if one has been involved in any political activities. Did Mr. Aramanda lie on his job application or did the Census Bureau hire a man who was widely known to be deeply involved with the Illinois political machine?

Census Bureau re-interviewing thousands of people in Brooklyn

Friday, June 25th, 2010

Well, folks, you heard it here first. (Don’t forget that!) Now, let’s hope that the New York news organizations will pick up on the following info. As usual the Census Bureau releases critical information on a Friday afternoon in the summer time hoping that the media mavens in New York are already on their way to the Hamptons and will forget about this by Monday. How much will this operation cost taxpayers? Will the fired officials be charged with crimes? Here’s a Census Bureau Press Release:

Brooklyn Households May Get Additional Visit From Census Bureau

Quality checks reveal work must be redone to ensure complete accurate count

WASHINGTON, June 25 /PRNewswire-USNewswire/ — The U.S. Census Bureau today announced that checks on the quality of some of the work in the Brooklyn North East local census office (LCO) have led to a replacement of the management of that office, and to the judgment that at least 10,000 household interviews will have to be redone to ensure a complete and accurate count.

(Logo: http://photos.prnewswire.com/prnh/20090226/CENSUSLOGO)

(Logo: http://www.newscom.com/cgi-bin/prnh/20090226/CENSUSLOGO)

“I want to stress that our highest priority is to get a complete and accurate count in 2010 for Brooklyn, and while I regret some of the work must be redone, I’m sure the people of Brooklyn share in the goal of getting this right,” said Regional Director Tony Farthing.

Census officials from the New York Regional Office and the Suitland, Maryland headquarters visited the LCO this week following up on concerns raised by some employees in the LCO that the management there was not following established procedures. Senior managers confirmed that a variety of training and processing standards had recently been neglected in the LCO.  The New York Regional Office has replaced the LCO management with two experienced managers who are very familiar with the communities in the affected area. The systematic review of processing steps continues, and may lead to more household re-interviews. A physical inspection of a sample of census questionnaires pointed to a recent breakdown and failure to follow quality standards that must be met by every local census office.

Regional Director Tony Farthing said that the new LCO team will be in the field beginning this weekend to ensure all enumerator interviews are conducted properly and that any suspect interviews will be redone with new interviews of the households. He said he felt confident all the work can be completed before the end of door to door enumeration, but that work would continue until the Bureau is satisfied of the quality.

Editor’s note: News releases, reports and data tables are available on the Census Bureau’s home page. Go to http://www.census.gov and click on “Releases.”

MyTwoCensus Editorial: Class action lawsuit should include everyone, not only minorities

Thursday, June 24th, 2010

Earlier this year, MyTwoCensus informed readers about a class action lawsuit that alleges that the Census Bureau discriminates in its hiring process against individuals who have been arrested even though they were never charged with a crime. MyTwoCensus.com subsequently received many inquiries from white/Caucasian people who were not hired by the Census Bureau for this reason and hoped to join this lawsuit and were told that because they were white/Caucasian they were unable to partake in the lawsuit. MyTwoCensus.com wrote to the lawyer in charge of the suit, Adam Klein, of the firm Golden Outten in New York to determine if this was true. Unfortunately, Mr. Klein confirmed that only minorities are eligible to participate in this lawsuit. This is a travesty because this lawsuit itself is now discriminatory against any non-minority who wasn’t hired by the Census Bureau because of alleged (though unproven) misconduct. MyTwoCensus encourages Golden Outten to open this suit to everyone, because if justice is served, it should be served for all.

MyTwoCensus.com on CNN.com

Wednesday, June 23rd, 2010

Please excuse the pluralization of my name…hopefully it will be corrected by tomorrow…

But here we are, basking in mainstream media glory!

A rumor grows in Brooklyn

Tuesday, June 22nd, 2010

Latest Update:

I currently work at Brooklyn LCO 2225. I read on your blog (in the comments section) that someone stated that Jenny Ortiz-Bowman was among the two people fired recently from our office for helping with the faslification. This is untrue. Ms. Ortiz-Bowman has not worked in our office in months and was not part of the falsification of EQ’s. That was someone else. It was the manager who took Jenny’s place, Sonya Merritt, who got fired last week. Jenny was not part of it. In fact, she got fired months ago because she did not want to rush her operation and wanted to do things right.
-Anonymous

UPDATES:

1. Subject: bed bug infestation

Message Body:

rumors aren’t the only thing growing in brooklyn.  at lco 2226, the staff in the admin department are all sitting on plastic covered chairs.  the exterminator brought in the bug sniffing dog and confirmed their department is infested with blood sucking bed bugs.  you can’t make this up!

2. From the comments section:

“Let’s put names to these two losers….Mr ALVIN AVILES and MS JENNY ORTIZ – BOWMAN…..supervised by AREA Manager MS DARLENE LOPEZ…let the games begin LOL”

Any truth to this submission?

Subject: Brooklyn LCOM fired for falsifying EQ’s

Message Body:
At the RCC rumors are flying about an LCOM in Brooklyn that was fired for falsifying EQ’s, payroll and D-291′s.  Please investigate

Census Bureau “Media Specialists” cost taxpayers major $$$$ whenever they travel

Monday, June 21st, 2010

Here is a fascinating story from Louisiana that details an extremely cost inefficient policy…

BY STEPHEN LARGEN

The U.S. Census Bureau is using a travel policy for its media specialists that can cost taxpayers hundreds and even thousands of dollars for a single media interview.

Each time a media outlet like The News-Star requests to interview a census enumerator, a worker who goes door to door in local communities following up with residents who did not mail back their census questionnaires, Census Bureau policy dictates that a media specialist must be physically present at the site of the interview.

The bureau says the policy ensures enumerators do not unknowingly release information about their work that is supposed to remain confidential.

When The News-Star requested an interview with enumerators who are working in local neighborhoods for an update on how the process is unfolding, the bureau responded by flying a media specialist based in New Orleans to Monroe through Dallas.

The specialist stayed in a hotel the night before the roughly 30-minute interview, and used cab rides to travel while in Monroe.

Immediately following the interview with the enumerators, the media specialist headed back to Monroe Regional Airport and flew home

CLICK HERE for the rest of the story…