Archive for the ‘Operations’ Category
Thursday, March 11th, 2010
Despite the threat of service cutbacks and job losses at the US Postal Service that were announced in recent days, the mailing of approximately 100 million “advance letters” appears to have gone off with only a few minor glitches. (See previous post about city names and zip codes being inaccurate in St. Louis!) Yes, this whole mass mailing concept should seem like a fairly simple process, but after the major printing debacle that occurred in 2000 (that could have been fatal to the advance letter process), we taking nothing for granted. Despite some small levels of populist discontent about the Census Bureau “wasting money,” the lack of discussion about the advance letter should be treated as a good thing, in that people are now generally aware that their 2010 Census form will arrive in the mail in one week. Let’s just hope that next week’s mailing, which is clearly the most important one in terms of obtaining data (and saving taxpayers money in the long run) is also a process marked by accuracy and efficiency.
Tags: 2000, Advance Letter, advance letters, Census Awareness Month, davance ltter, debacle, Ken Prewitt, letter, mail, mailing, March, Postal Service, print, printing, Robert M. Groves, US postal service
Posted in Accountability, Census Bureau, MyTwoCensus Investigations, Operations, Politics, Public Relations, Technology | No Comments »
Thursday, March 11th, 2010
Below are important highlights from an article on STLToday.com:
Advance letters from the U.S. Census Bureau are causing confusion in parts of the St. Louis area that share common ZIP codes.
But census officials said Tuesday that residents and municipal leaders shouldn’t be worried, the information will be correct on the forms, which are set to start arriving Monday.
The one-page notes that residents received this week say the census forms are coming. The notes are part of an $85 million mailing effort to encourage the sending back of the forms. But some of the letters listed incorrect city names, prompting residents and officials to worry about the accuracy of the count.
After the official census forms arrive, reminder postcards will be sent to areas with low responses, said Shelly Lowe, a spokeswoman for the Census Bureau’s national office.
Some residents of O’Fallon and St. Peters received letters with the correct address and ZIP code, but the wrong city name — Cottleville. Cottleville residents are served by some of the same ZIP codes.
Drabelle said the city received at least 20 calls from residents who were concerned about the city name error.
Lisa Bedian, a spokeswoman for St. Peters, reported a similar number of calls. Part of St. Peters borders Cottleville, she said, but some of the residents who called about their letters lived several miles from the border.
“People are worried about whether St. Peters is going to get credit for this,” Bedian said.
She said the city was asking residents to call if they received an incorrect city name on their letters. She said that residents need not leave their names, but that the city was collecting addresses to get a sense of where the letters were sent.
In St. Louis County, some Maryland Heights residents received letters addressed to Hazelwood. The city’s website told residents they would be counted as living in Maryland Heights. Sara Berry, a city spokeswoman, said the city had received a handful of calls.
“We’re trying to get the word out as best we can and let people know to go ahead and fill out their forms,” she said.
Dennis Johnson, a spokesman with the regional office in Kansas City, said an outside contractor prepared the letters using postal data. The city name on the letter will have no effect on the official census form, he said. Johnson said the official census forms had a bar code with information about exactly where the residence was situated. He said the Census Bureau had been working with city and county officials to make sure addresses were accurate.
“It’s not going to affect the population count,” Johnson said. “They will be tabulated properly for each jurisdiction.”
Scott Hanson, city planner in Edwardsville, said his city had had technicians review data from the census to make sure it included recently annexed properties. “We’re keeping a close eye on that,” he said.
The letters generated controversy in 2000, too. That year, they included return envelopes for those who wanted to receive census forms in another language, but no English explanation was printed on the envelope.
Tags: Advance Letter, Lacy Clay, Missouri, Robert M. Groves, St. Louis, William Lacy Clay
Posted in Accountability, Census Bureau, Management, Minorities, Operations, Public Relations | 1 Comment »
Wednesday, March 10th, 2010
The following piece from The Washington Post reiterates a position that MyTwoCensus.com has expressed for quite some time now, because as recently as 2004, confidential data from the decennial census was handed over to federal law enforcement officials:
By Tara Bahrampour
Tuesday, March 9, 2010; 4:02 PM
The millions of blue forms being mailed this month in the first census count since the terrorist attacks of Sept. 11, 2001, do not ask about religion. But the idea of answering any questions posed by the government makes some Muslims uneasy, so community leaders are worried that many may avoid the Census altogether.
“A lot of people, they have the concern,” said Raja Mahmood, 50, a Manassas taxi driver who moved to the United States from Pakistan 25 years ago. “The majority of Muslims, they don’t want to draw attention.”
Although he plans to fill out the census form — and the Falls Church mosque he attends, Dar Al-Hijrah, has encouraged it — Mahmood said many Muslims he knows are wary about why the government, which treated them with suspicion in the years after the terrorist strike, wants to collect information about them.
“They can look for the count of how many people live here, and that’s a good thing,” he said, “but God knows what is in their heart.”
Muslim leaders have been holding forums to explain the process. Last week, the Justice Department said that information-gathering and sharing provisions of the Patriot Act do not override federal confidentiality laws related to the Census, with stiff penalties for sharing information about an individual.
“That would go a long way toward calming fears,” said Ibrahim Hooper, spokesman for the Washington-based Council on American-Islamic Relations.
Still, community leaders say they understand why people might be cautious. Many remember the trepidation that arose after 9/11, when men from some Muslim countries were required to register with the then-Immigration and Naturalization Service. The requirement led to deportations for visa violations or minor infractions unrelated to terrorism, Hooper said, adding that “whole neighborhoods were emptied.”
(more…)
Tags: Arab, breach, Data, FBI, federal, Homeland Security, Islam, law enforcement, Muslim, no-fly, Terror, Terrorist
Posted in Accountability, Census Bureau, Minorities, Operations, Politics, Public Relations, Statistics | 4 Comments »
Tuesday, March 9th, 2010
There must be some major discontent against the Census Bureau in Maine, as Census Bureau employees faced angry citizens on at least two occasions in recent days. (If you know of other incidents of assault or abuse against Census Bureau employees, please do not hesitate to let us know.) The following comes from the Maine Public Broadcasting Network:
Gov. John Baldacci today is encouraging Mainers to fill out and mail back their 2010 Census forms, as authorities look into the alleged assaults last week of two Census workers in the state.
Authorities told the Bangor Daily News that Wesley Storer, 61, of Bar Harbor is facing criminal retraint, assault and theft charges after tearing the ID badge off a 50-year-old female U.S. Census worker last Monday at an apartment building he owns in Harrington.
Storer then blocked the woman from leaving the building, Washington County Sheriff Department officials told the paper. Officials say Storer was intoxicated.
On Friday, a Brooksville man was charged with simple assault after he allegedly grabbed and pushed a 39-year-old female census worker who knocked on his door. Authorities say James Swift, 53, grabbed and pushed the woman after she tried to leave census papers on his doorknob. The worker did not require medical attention, the paper reports.
U.S. Census workers are currently gathering information for the once-in-a-decade survey of population trends. The incidents have prompted a warning to Census staff. “It has not changed protocol for us, but we have reiterated to our staff to use extreme caution,” says Terry Drake, the local census office manager based in Augusta.
Drake’s office is still hiring workers, and it’s too early to say whether the assaults will affect recruiting. Drake says that the two workers who were assaulted are still on the job.
Tags: assault, Augusta, Bangor, Bangor Daily News, Brooksville, building, crime, door, enumerators, female, ID badge, John Baldacci, landlord, maine
Posted in Accountability, Census Bureau, Jobs, Operations, Public Relations | 6 Comments »
Monday, March 8th, 2010
The 2010 Census advance letters that were mailed today have started to arrive at homes across America. For questions or comments or complaints, share your thoughts in the comments section here!

The text of the advance letter is as follows:
Dear Resident:
About one week from now, you will receive a 2010 Census form in the mail.
When you receive your form, please fill it out and mail it in promptly.
Your response is important. Results from the 2010 Census will be used to
help each community get its fair share of government funds for highways,
schools, health facilities, and many other programs you and your neighbors
need. Without a complete, accurate census, your community may not receive
its fair share. Thank you in advance for your help.
Sincerely, Robert M. Groves
Director, U.S. Census Bureau
Tags: Advance Letter, mailbox, March 8, Robert M. Groves
Posted in Accountability, Census Bureau, Management, Operations, Popular, Public Relations | 14 Comments »
Monday, March 8th, 2010
Since MyTwoCensus.com added a Twitter widget to the lower right side of our page in December 2009, it has been very easy to observe Tweets and dialogues from across the US that pertain to the 2010 Census. However, last week, we noticed a suspicious Tweet (see below) and contacted the person who posted it. Thus far, we have not recieved a response, but we must wonder: Are federal, state, regional, or local agencies hiring people (at $29.50 per hour!!!) to complete 2010 Census forms on behalf of prisoners? Is this legal? Will this produce a fair and accurate count? On Friday, we inquired about this Tweet with the Census Bureau. They have not yet responded to our inquiry.

Note: Follow us on Twitter at Twitter.com/MyTwoCensus
Tags: jail, jails, Jobs, prison, prisoners, Tweet, Tweets, Twitter, West Virginia
Posted in Accountability, Census Bureau, Jobs, MyTwoCensus Investigations, Operations, Statistics, Technology | 1 Comment »
Monday, March 8th, 2010
UPDATE: The Census Bureau conducted business in early 2009 with an outside consulting firm to evaluate the accuracy of 2010 Census forms in four languages (Chinese, Russian, Korean, and Vietnamese). Additionally, here is some further evidence of problems from an external report (available in full HERE):
Errors were discovered in the Vietnamese-language materials, including the sample
Vietnamese Census Form. The Bureau had been inconsistent in their word choice for “census,”
using both “điều tra” and “thống kê” interchangeably. For the Vietnamese community, “điều
tra” or “government investigation” carries a negative connotation because it is associated with
the communist regime. While the Bureau recently fixed the online form, it is uncertain whether
the corrections will appear in the printed census forms.
In February, after being tipped off about translation errors on the Census Bureau’s foreign language forms, MyTwoCensus set out to conduct an investigation into Diplomatic Language Services, the firm that was contracted to conduct all translations for the 2010 Census. Our Freedom Of Information Act request has not yet been answered, so we started to contact leading foreign language scholars to translate forms for us and judge the quality of translations.
One minority group that will suffer terribly because of poor translations is America’s Burmese community. Though there isn’t much reliable data on the Burmese-American community, a cursory read of the group’s Wikipedia entry reveals that “According to the 2000 U.S. Census, 16,720 persons of Burmese descent resided in the United States. That number is estimated to have risen to at least 50,000 today because of the large number of Burmese people seeking political asylum.”
Regarding the Burmese translation (available HERE), Julian Wheatley, who serves as the President of the Burma Studies Foundation and works in the Department of Foreign Languages & Literature at MIT told us, “There are some usage problems, which probably arose because the original translator stuck too close to the English. More obvious, one paragraph has been repeated. Towards the end, well into the second page, you’ll see the phrase (2010 Census) in parentheses. Above it is a small three line paragraph, and the two longer paragraphs above that — you’ll see them — are identical (one in bold, one normal). Presumably that is not as intended.”
This investigation is ongoing. If you or anyone you know has noticed poor language translations on a 2010 Census form, we encourage you to contact us with specific information.
Tags: Asia, asylum, Burma, Burmese, Burmese-American, Diplomatic Language Service, FOIA, Freedom of Information Act, Julian Wheatley, language, languages, MIT, Myanmar, political asylum, refugee, refugees, Translation
Posted in Accountability, Census Bureau, Government Contracts, Immigration, Minorities, MyTwoCensus Investigations, Operations, Politics, Popular | No Comments »
Saturday, March 6th, 2010
On Friday, MyTwoCensus obtained a Salvation Army directive (click HERE for it) that details the circumstances in which the religious/charitable organization will and will not be cooperating with the Census Bureau. Highlights from the directive are as follows:
- Census takers will not be permitted to visit “group quarters” like Adult Rehabilitation Centers, Harbor Light Centers, transient lodges, residential facilities for children, and other temporary housing facilities “such as shelters for men, women, or families, in which the confidentiality of the beneficiaries is important to, and maintained by, the Salvation Army.”
- Though the Census Bureau wants to count individuals at “soup kitchens” and mobile food vans, the Salvation Army will NOT allow the Census Bureau to enter such facilities due to confidentiality concerns. Census-takers will be directed to contact the Salvation Army’s national headquarters and/or their legal counsel.
Tags: census takers, children, directive, enumeration, Group Quarters, homeless, mobile van, rehab, Rehabilitiation Centers, Salvation Army, shelter, shelters, temporary housing, transient, transients
Posted in Accountability, Census Bureau, MyTwoCensus Investigations, Operations, Popular, Public Relations | 4 Comments »
Friday, March 5th, 2010
Since Members of the House of Representatives face re-election every two years, they are constantly campaigning, and always on the lookout for legislation that may be used to attack them. I suspect the fears of populist discontent and anti-Washington sentiment (perhaps combined with just a tinge of moral values) are what led all but two Republican members of the House of Representatives to support legislation that makes March 2010 “2010 Census Awareness Month.” This show of bipartisanship was unexpected yet welcome.
Even former 2010 Census critic Michele Bachmann (R-MN) jumped on board this movement. This is an excellent first step to combatting anti-census sentiment that has swept the nation in the past few months, coinciding with the growth of the Tea Party movement.
The level of GOP discontent with Michael Steele and the Republican National Committee should not be ignored: Yesterday, the House Oversight and Government Reform Committee unanimously passed a bill, with full GOP support (and even co-sponsored by Republicans Darrell Issa and Jason Chaffetz) to stop the RNC from sending mailers that misuse the word census. MyTwoCensus has reported on this issue for months, and we are glad to see GOP officials acknowledging their party leader’s mistakes and holding the RNC accountable for their unethical fundraising methods.
Tags: 2010 Census Awareness Month, Bi-Partisan, Bipartisan, Carolyn Maloney, Congress, Darrell Issa, Democrat, Democrats, form, forms, GOP, House of Representatives, Jason Chaffetz, legislation, mailer, Michael Steele, Michele Bachmann, Republican, Republican National Committee, Republicans
Posted in Accountability, Census Bureau, Management, MyTwoCensus Editorials, Operations, Politics, Public Relations | No Comments »
Thursday, March 4th, 2010
H/t to Ben Smith and the folks over at Politico:
Two House Republicans have signed on to legislation that would outlaw fundraising mailings that could be confused with official Census documents.
The bill, introduced by Rep. Carolyn Maloney, was inspired by a Republican National Committee mailing that describes itself on its envelope as an “official document” and a “census document.”
The mailing has drawn bipartisan criticism, but Republican operatives say it’s long been a lucrative fundraising tool for the RNC, which has defended it.
But in what may be a mark of the difficult relationship between the RNC and the Hill, Rep. Darrell Issa and Rep. Jason Chaffetz have signed onto the legislation, which doesn’t mention the RNC mailer specifically, but would bar the use of the word “census” on the outside of envelopes delivered by the U.S. Postal Service.
Spokespeople for Issa and Chaffetz didn’t respond to inquiries about their co-sponsorship of the legislation, which has 19 total sponsors and is being marked up this morning.
UPDATE: Chaffetz did discuss the issue at a recent hearing: “Let me also say publicly that the Republican National Committee – I’m a Republican – sent out a so-called census across the country. I think that was wrong. I don’t think we should necessarily mandate or put in statute that you shouldn’t use the word ‘census,’ but I think it was deceiving at best. And I wish my party had not done that,” he said. “I would encourage others to not try to piggyback and take advantage of the word ‘census’ at a time that we’re trying to encourage participation. And I thought it was used as an enticement to open an envelope, and I wish they hadn’t done it. But I want to be fair on both sides and stand on principle. So I want to say that.”
Tags: Chaffetz, GOP, Issa, Michael Steele, Republican, Republican National Committee, RNC
Posted in Accountability, Minorities, Operations, Politics, Public Relations | No Comments »