My Two Census

Formerly the non-partisan watchdog of the 2010 US Census, and currently an opinion blog that covers all things political, media, foreign policy, globalization, and culture…but sometimes returning to its census/demographics roots.

Posts Tagged ‘2006’

Key White House staffer admits Harris Corp. failed the American people

Sunday, June 13th, 2010

Peter Orszag is the White House’s Director of the Office of Management and Budget. Below are excerpts of a June 8 speech delivered to the Center for American Progress, courtesy of the Federal Times.

(Please have a look through the MyTwoCensus.com archives to learn more about the Harris Corp. handheld-computer debacle that cost US taxpayers $800 million, not the $600 million that Orszag states below, because an additional $200 million was awarded to the contractors after their initial failure to create a usable product.)

Here’s what he said:

For example, the Census Bureau awarded in 2006 a $595 million contract to develop a hand-held computer for census workers to use this year. Two years and $600 million later, the project was canceled with nothing to show for it.

And census workers out there today still use pen and paper.

Clearly, we have massive room for improvement. Pursuing that improvement and closing the IT gap will help us create a government that is more efficient and less wasteful, and that is … more responsive to the American people.

Brazil’s Census is way more technologically advanced than ours. This is pathetic.

Tuesday, April 27th, 2010

It is a pretty pathetic and sad story when a developing nation’s ability to integrate technology with governance far exceeds our own. Brazil’s strategy saves massive amounts of both time and money. Yet, this is something that I’ve discussed for quite some time with regard to other nations, like Australia. Here’s some news from Brazil which makes you wonder why more people who made decisions about the 2010 Census in the mid 2000s weren’t fired on the spot:

The Harvard Business Review‘s Daily Stat for Tuesday, April 6, 2010, highlighted a disruptive innovation in, of all things, census-taking. According to the publication:

    It’s a national census of hundreds of millions of people across 8 million square kilometers, using a workforce of 230,000 and budget of $1.4 billion. The 2010 U.S. Census? No, it’s Brazil’s 2010 census. The current U.S. headcount, by contrast, requires 3.8 million workers and $14 billion. Census takers in Brazil use PDAs and laptops; those in the U.S. still rely mainly on paper. – Source: Instituto Brasileiro de Geografia e Estatístic

While the United States tends to be seen as the technology innovation capital of the world, it seems we’re falling down in “government services innovation.” Doesn’t the US Census fall under the administration’s social innovation program? What other program is intended to have an impact on every single citizen of the US, if not this one?

On any corner of a typical US city, one can buy GPS-enabled, off-the-shelf, 3G-powered mobile devices, with local storage for data collection and Web-enabled connections to the back office. In short, the perfect mobile device for census collections is almost a commodity.

But it seems the US Census Bureau made the classic Innovator’s Dilemma mistake of choosing the slow, safe (and expensive) player, while the consumer mobile world blew by.

The supplier in question is Harris Corp. (NYSE: HRS), which started work on the mobile census project in 2006. It turns out that four years is an eternity in the modern mobile world, and Harris simply couldn’t match the speed of the market with its own proprietary, custom-built devices.

In contrast to the US approach to having custom devices built, Brazil partnered with LG Electronics Inc. (London: LGLD; Korea: 6657.KS) , as noted in TechTicker: “Brazil will start taking its population census in the second half of this year and to ensure a smooth and efficient counting, the Instituto Brasileiro de Geografia e Estatistica (IBGE) has roped in LG to supply 150,000 GM750 phones.”

The GM750 is ruggedized and comes with its own application; but otherwise, the core phone itself is a device anyone with $100 or less could buy at the corner mobile store.

You may be thinking, who really cares? Perhaps we all should. According to CNN, Hermann Habermann, a former deputy director of the Census Bureau, thinks that without handheld data collection via mobile phone, the government is missing out on a chance to get information more quickly and cheaply than through the mail.

The technology would also help to better identify which Census tract a home is in, which determines an area’s representation in Congress and the distribution of more than $435 billion in federal funds every year. With GPS, according to CNN, the Census Bureau’s Daniel Weinberg, assistant director for the decennial census, anticipated placing residences within a 0.5 percent error rate into the correct tract. Without GPS, the Census Bureau places approximately 5 percent of residences in the wrong tract.

Unfortunately, with the fallback to paper, the error rate is likely to remain, as is the (inadvertent) mis-distribution of funds. While a 4.5 percent error differential may not seem like much, when you’re distributing billions of dollars each percentage point is quite significant in its effect on the local and state economies.

Lessons learned? Pay attention to the trends happening in parallel to your “normal” business and technology world — or you may find that your technological innovation has been disrupted by the fast movers you couldn’t be bothered to notice.

Whether in private, public, government, or other spaces, look around, and you’ll see disruption creeping up on you. Be aware of the technology environment and evolve! Or suffer the costs.

— Dan Keldsen is a Principal and Strategic Advisor at Information Architected.