A government agency with a beautiful web site is rare, and only when the Obama Administration redesigned and modernized WhiteHouse.gov were the American people able to get access to the sort of web site that should be standard for online government publications. Building off the success of the Obama ‘08 campaign’s successful use of social media, we are glad to see that the Census Bureau has, as of yesterday, gone above and beyond 21st century governmental web site norms by redesigning 2010.Census.gov. The new site embraces the Obama rhetoric that advocates interactivity and transparency even further than WhiteHouse.gov.
From a practical perspective, one of the best features of this new site will be the ability to track census questionnaire response rates of individual states and locales as the data results come in. (We hope that Steve Jost and the communications team at the Census Bureau will make it a priority to update this data on a daily basis.) If nothing else, this feature will motivate states, municipalities, and other regional districts to improve their participation numbers before the non-response follow up period ends. This part of the new site will also encourage friendly rivalries between politicians, states, and municipalities which will likely result in free and positive press for the Census Bureau. We also hope that Dr. Groves and other bloggers for the 2010 Census site continue to provide new information at frequent intervals.
While the idea of a new and improved web site is wonderful, if few people are viewing it, then it won’t have the impact it needs. MyTwoCensus urges the Census Bureau to release the analytics data detailing the number of unique users per day on its new web site, particularly as it compares to the analytics data of the old web site. We hope to see the numbers of viewers for each individual page of the web site as well. This is the only way that MyTwoCensus and other watchdog/non-profit organizations will be able to accurately track the success of the redesign. Additionally, if the Census Bureau’s site redesign becomes a statistical success, then perhaps other government agencies will follow suit by improving their interactivity and transparency, which will be a great step forward for American society.
It should be noted that the redesign of 2010.Census.gov was a combined effort of the Census Bureau with private sector advertising firm Draftfcb.