CNS news posed some questions yesterday to Dr. Groves about the homeless census operations. Here’s the article.
Posts Tagged ‘CNS News’
CNSNews.com Inspector General’s Memo: Census Says It Hired More Workers Than It Needed As a ‘Cost-Saving Measure’Saturday, June 5th, 2010
Interesting article from CNS News (click HERE for full article):
The U.S. Census purposefully hired more workers than it needed, telling the Office of the Inspector General of the Commerce Department that it did so as a “cost-saving measure,” according to a memorandum that Todd J. Zinser of the inspector general’s office sent to Census Bureau Director Robert Groves last week.
“According to Census,” said Zinser’s May 26 memo to Groves, “‘frontloading’ its workforce (i.e. hiring and training more enumerators than necessary to offset turnover) is a cost-saving measure.” The inspector general’s memo, however, suggested that in at least one Census Bureau operation excessive staff had increased the “cost of operations” and that in another operation deployment of an unnecessarily large number of workers ”increased the operation’s direct labor and travel costs.”
In the first quarter of this year (January-March), personnel from the inspector general’s office observed Census Bureau operations in four programs. These included “update/leave” (U/L), in which Census workers deliver questionnaires to homes that would not be reached by ordinary mail service; “update/enumerate” (U/E), which counts people in communities where the homes lack ordinary mailing addresses or street names; “enumeration at transitory locations” (ETL), which counts people at places where their residences are potentially mobile, such as recreational vehicle parks, campgrounds, marinas and carnivals; and “service-based enumeration” (SBE), which counts homeless people at places such as homeless shelters, mobile food vans and so-called “targeted non-sheltered outdoor locations” (TNSOL).
The inspector general’s memo said that the Census Bureau had “overestimated” the staff needed for the program to enumerate people at transitory locations. “During the ETL operation,” said the memo, “crew leaders overestimated the number of Census staff needed to enumerate transitory locations, thus increasing the cost of operations.”
The memo also said that there were so many people hired for the “service-based enumeration” that there turned out to be one Census enumerator for every seven homeless people counted, and that the inspector general’s office “observed significant periods of enumerator inactivity at certain locations.”
“In another operation [which the inspector general’s office confirmed to CNSNews.com was the SBE program],” said the memo, “we found many enumerator teams to be unnecessarily large—an average ratio of one enumerator for just seven homeless respondents. We observed significant periods of enumerator inactivity at certain locations, which increased the operation’s direct labor and travel costs.”
As a result of these problems, the inspector general suggested that the Census bureau should “reevaluate” frontloading—that is, the practice of hiring more enumerators than necessary to cover anticipated turnover. “Census should reevaluate its practice of frontloading and develop a better process to estimate workload and cost assumptions,” said the memo. “A more streamlined enumeration process could reduce training and travel costs and be more responsive to changing economic conditions.”
Finally, a source other than MyTwoCensus.com has noticed and reported on the multitude of IT failures at the Census Bureau. H/t to Edwin Mora of CNSNews.com for the following piece…but hopefully the mainstream media — not just Conservative media outlets like CNSNews — will start to address these problems:
Census Still Struggling With IT Problems That May Affect Count’s Accuracy
Friday, April 30, 2010
By Edwin Mora
Census Bureau Director Robert M. Groves. (AP Photo/U of Mich.,Paul Jaronski)(CNSNews.com) – The U.S. Census Bureau is still having problems with its computer system that handles the data for households that did not return a census form. However, the Census Bureau director said the system has successfully printed out the assignments for the enumerators who will conduct in-person interviews with households that did not mail in their forms.
“We continue to struggle with the software system called the paper-based operation control system, but we passed, just amazingly, a wonderful threshold last week where we printed out assignments for all these enumerators,” said Census Bureau Director Robert Groves. “It worked.”
The Census director made the comments at a press briefing on the Census participation rate, which took place at the National Press Club in Washington on Thursday.
Groves said the Bureau is not fond of its paper-based operation control system (PBOCS), which is used to manage the non-response follow-up (NRFU). The NRFU, set to begin May 1, is the Census’ largest operation and involves census workers personally interviewing millions of people nationwide who did not respond to the mailed Census questionnaire.
“Slightly more than 72 percent of U.S. households believed to be occupied mailed back their 2010 Census forms, the same rate that was achieved in 2000,” the U.S. Census Bureau announced on Apr. 28.
“Not that it is the most loved piece of software in the Census Bureau, but it’s working well enough to get the census down so far,” said Groves.
“We have assignments ready for 600,000 people who are ready to hit the streets on Saturday,” he added. “So we’re proceeding.”
According to a Mar. 25 Government Accountability Office report entitled, “Data Collection is Under Way, But Reliability of Key Information Technology Systems Remains a Risk,” the Census Bureau was experiencing problems with two IT systems, one of which is the paper-based operation control system that Groves mentioned during the press conference.
The GAO reported last February that “key IT systems — most notably an automated system used to manage field data collection known as the Paper-Based Operations Control System (PBOCS) and a personnel and payroll processing system called the Decennial Applicant Personnel and Payroll System (DAPPS) — were experiencing significant performance issues.”
On Thursday, Robert Goldenkoff, the director of strategic issues for the GAO and author of the March 25 GAO report on the IT problems affecting the Census, told CNSNews.com: “The [paper based] operational control system used to manage the field follow-up operation was still having stability issues last week; the Census Bureau continues to work on it.”
On Mar. 25, Judith Gordon, the principal assistant inspector general for Audit and Evaluation at the Department of Commerce, which runs the Census Bureau, testified about the IT problems affecting the Census before Congress, saying that the Census’ decennial count’s accuracy was “at risk” because of IT issues.
“IT problems place the efficiency and accuracy of Non-Response Follow-Up at risk and final decennial costs remain uncertain,” Gordon told lawmakers, and as CNSNews.com reported. Gordon had testified before a subcommittee on the Census of the House Oversight and Government Reform Committee.
In the same Mar. 25 GAO report, Goldenkoff revealed that “an estimated 50 million housing units out of a mail-out universe of about 120 million” would be non-respondents and would require an in-person follow-up to count. The operating budget for the NRFU is $2.7 billion.
Article 1, Section 2 of the U.S. Constitution calls for a decennial enumeration (census) of the American people to be used for allocating U.S. House seats among the states.