My Two Census

Formerly the non-partisan watchdog of the 2010 US Census, and currently an opinion blog that covers all things political, media, foreign policy, globalization, and culture…but sometimes returning to its census/demographics roots.

Posts Tagged ‘Harris Corporation’

Key White House staffer admits Harris Corp. failed the American people

Sunday, June 13th, 2010

Peter Orszag is the White House’s Director of the Office of Management and Budget. Below are excerpts of a June 8 speech delivered to the Center for American Progress, courtesy of the Federal Times.

(Please have a look through the MyTwoCensus.com archives to learn more about the Harris Corp. handheld-computer debacle that cost US taxpayers $800 million, not the $600 million that Orszag states below, because an additional $200 million was awarded to the contractors after their initial failure to create a usable product.)

Here’s what he said:

For example, the Census Bureau awarded in 2006 a $595 million contract to develop a hand-held computer for census workers to use this year. Two years and $600 million later, the project was canceled with nothing to show for it.

And census workers out there today still use pen and paper.

Clearly, we have massive room for improvement. Pursuing that improvement and closing the IT gap will help us create a government that is more efficient and less wasteful, and that is … more responsive to the American people.

Transcript from Census Bureau Press Conference

Friday, April 30th, 2010

Here’s the transcript from Census Director Robert M. Groves’ press briefing on Wednesday. Unfortunately, my microphone (on Skype) cut out at the moment that I hoped to ask Dr. Groves a series of questions, which concerned why there are still failures of the paper-based operations control system and who (if anyone) is being held accountable for these errors. I forwarded these questions to Stephen Buckner at the Census Bureau’s Public Information Office, but have still not received a reply. Dr. Groves did briefly acknowledge errors in the PBOCS during his speech, but it is unlikely that any members of the mainstream media who don’t cover 2010 Census operations regularly would know about such a system and what those errors mean. Dr. Groves said, “We continue to struggle with the software system called the paper base operation control system, but we passed, just amazingly, a wonderful threshold last week where we printed out assignments for all these enumerators. It worked. We have assignments ready for 600,000 people who are ready to hit the streets on Saturday. So we’re proceeding. Not that it is the most loved piece of software in the Census Bureau, but it’s working well enough to get the census down so far.”

STEPHEN BUCKNER: Good afternoon. Welcome to the Census Bureau’s news conference on the mail participation rates. I’d like to welcome everyone here in the room, and also those joining us online and via telephone. If you take a few moments, we have some information in your press kits, and also available online, including all the charts that Dr. Groves will be going over today as he walks you through America’s accomplishment in the mail participation rate for the 2010 census as we start to go door to door later this weekend.

Following Dr. Groves’ remarks, we will have a brief Q&A session for the media. Please state your name and organization prior to your question. We’ll try to get to as many questions as we can during the news conference. And with that, I’ll turn it over to Dr. Groves. Thank you, Dr. Groves. (Applause)

DR. ROBERT GROVES: This is the first time I’ve heard applause. Well, welcome. I’m happy to be here and happy to see friendly faces in front of me. Today is a big day for us because we announce the end of the first half of the 2010 census. And we have good news, because we can thank the American public for really the first major achievement of the 2010 census, I think. So first, I need to say why are we honoring the American public in this way, and why is this a notable achievement? You need to know something about levels of participation in surveys in this country, and in fact in the western world over the past few decades to understand how wonderful what happened really is.

For the last 20 years, response rates, the level of participation of the public in sample surveys, in all sectors, the commercial sector, the government sector and the academic sector, have been falling. In fact, in the Census Bureau’s own survey, take the American Community Survey, this very large thing that we do continuously, we’ve lost 5 percentage points from the 2000 experience to now. So when I took this job, I really expected that any achievement close to the 2000 rate was beyond each. In fact, I urge you, urge the journalists here, to call up your favorite survey researcher and ask them one question: could you achieve the response rate today that you received ten years ago on the same survey? And see what they say.

So we had low expectations on getting close to where we were in 2000. And where were we on 2000? The combined short form and long form participation rate in 2000 was 69 percent at the time we cut off for the non-response follow-up. So if we believe those lower rates, we would have expected something lower than that. The short form only rate, out of the 2000, the portion of the households that got the short form, their participation rate was about 72 percent. We chose that as a stretch goal. We were preparing for response rates between 65 and 72 percent in our simulations. Well, what happened was the American public hit that stretch goal, and it was a wonderful display, we think, of civic participation. And I can tell you, the folks at the Census Bureau are dancing down the hallways.

There are a lot of neat things about that; 28 states met or exceeded their 2000 rate, that’s cool. Some of these are pretty large states; Florida, Georgia, Illinois, Michigan, New York, Pennsylvania and Texas. In addition, the District of Columbia and Puerto Rico exceeded their 2000 rate. There are 11 other states within 1 percentage point of their 200 rate. North Carolina and South Carolina are kind of the poster children of 2010. They exceeded their rate in 2000 by 8 percentage points, just off the charts, so as they say these days, need a special shout out, I think. And there are thousands of jurisdictions around the country that have exceeded their 2000 rate.

Let me just give you a sense of this. In your press kit, I think you have notes that seven of the ten most populous counties equaled or surpassed their 2000 rates. Eight of the ten most populous cities did that, likewise. So once again, this is, I think, a congratulations due to the American public for their act of civic participation. And we are grateful and happy to report that.

It might be good to ask the question of why, why was that rate achieved? And the first thing that I want to point out are some hard data we have. The first unambiguous result in the why, I think, has to do with the replacement form. So if you look at this chart, let me help you read this chart. And for those of you on the phone, this is a chart that’s labeled 2010 average mail back participation rates for census tracks by assignment of 2010 replacement form. So it’s a busy graph, I’ll help you read it.

The X axis here is a day, sort of the life cycle of the mail out/mail back process. The Y axis is the participation rate. So the first thing you’ll see is that all of the lines rise as you go from left to right as the mail back rate built over days. Now, there are a lot of different lines here. The solid lines are from the 2010 data. The dashed, or dotted, lines are from 2000. There are three groups of lines color coded. The red line are those tracks that got replacement forms in a blanket fashion. If you lived in that track, whether you returned the form or not, you got a replacement form. The green line are tracks that were targeted. If you yourself did not return a form, you got a replacement form. If your neighbor did, they did not. And then finally, the blue line are the tracks where no replacement form was given.

Look at the dashed lines first. We targeted for blanket treatment the toughest tracks. They had low response rates in 2000. That’s the lowest line, the red dashed line, is low. And the green line were the targeted tracks. They had sort of medium participation rates. But you can see, both of those are pretty far below the blue. So we targeted the replacement form to those areas that tended in 2000 to have low participation rates.

What happened? Well, this replacement form worked. It’s just unambiguous in the data. Let your eyes focus on the solid red line. Look how after the blanket replacement mailing was complete around the 3rd of April, it starts pumping up. It just gets higher than the dashed line and stays higher. And then notice how the green line, solid green line, starts getting higher after the target replacement form. In fact, I can tell you, the green line is still pumping out cases as w speak. This is a good thing for the 2010 census because now let your eye go to the dashed lines and just look at the difference in height between the blue dashed line and the red dashed line. That variability in participation rate is not good for a census. We’d like everybody to have the same participation rate. We squeezed together those lines to this replacement form.

So the first question, why did we get a good participation rate, is the replacement form worked, and it worked in a wonderful way to reduce the variability in response rates. There’s another reason, and we have some data on this but it’s not as hard as these data; we think the advertising and the partnership worked. I think in prior discussions we’ve had, we showed you how the awareness of the census rose dramatically as the advertising and partnership campaigns evolved. That seems unambiguous, that that was a good reason why.

And then there are other things that have to do with judgments. I just told you that the participation rate in 2000 for the combined short and long form was 69 percent. And for the short form only was 72 percent. We’re pretty sure the short form was a great idea based on that comparison. We don’t have an empirical comparison of the long and short form in this census, but one clear, I’d be willing to make this speculation, one clear answer to the question why a high rate of participation rate, or why a high rate of participation, is that the short form reduced the burden on the American public and they cooperated at higher rates.

We are going to do tons of other analysis over the coming weeks to figure out other answers to the question why did this seem to work. That’s our job in order to prepare for the 2010 census. But those are the early findings on the reasons for success.

I want to turn to another issue, and that is the patterns of response rate. You can see on the map that we showed earlier that there’s variability in the response. If you just look at the colors, the colors are related to different response rates. Red is really good, blue is bad, and you can see how the colors vary. We’ve been publishing this map every day on the web, a lot of you have been watching it. You start looking at a map like that and you begin to make up hypotheses about geography as the cause of the participation rate. We’re pretty sure that’s a misinterpretation of this. And I want to give you a sense of the patterns of response.

You know that for several decades, the Census Bureau has tracked differential under counts. When the whole census is finished, differential under counts by race, ethnicity and age, and the patterns are very clear over decade after decade, that younger people, that minority groups, tend to be disproportionately missed in the census. I can tell you day by day, we were watching those differences on participation rates in this first half of the census to see if we were seeing those patterns.

The classic patterns emerge in 2010, they’re there. But the biggest drivers in the participation rate are not race and ethnicity in the 2010 census, but a variety of other indicators. And I wanted to give you a sense of what those look like. A lot of them are indicators of the socioeconomic status of the area. So let me describe what this is. This breaks the census tracks. There are about 65,000 census tracks in the country, into four groups of equal size by the rate of vacancy in the area. What proportion of the houses were vacant based on American community survey data over the past three years? So the X axis here separates all of the census tracks into four groups, from low vacancy rate to high vacancy rate.

The Y axis here is the participation rate. The pattern is beautifully monatomic, as they say, in the statistics business. It goes down with each added quartile from 76 percent way down to 64 percent. Tracks that have high vacancy rates tended to have low participation rates. And it’s a pretty strong effect.

Let me show you the next one. This does a similar sort of thing. It breaks the tracks into four groups by their level of percentage of multi-unit structures. And on the X axis, you see what those rates are. Similar sort of finding; pretty strong effects from 77 percent participation rate down to 64 percent. Tracks that have a lot of multi-unit structures or mobile homes versus those that have single family structures had lower participation rates.

Let’s look at the next one. Renter occupied housing units, same sort of divisions on the X axis, participation rate on the Y axis, moving from 77 to 64. Census tracks, neighborhoods with a lot of rental units had lower participation rates. Let’s look at the next one. Education. We can identify the proportion of people on the tracks with less than a high school degree, same sort to pattern. Tracks that have a lot of people with low education tend to have lower participation rates. And is that the final one? One more, poverty. The American community survey allows us to estimate the proportion of households under poverty threshold; 77 to 64, same thing.

Now in your press kit are other graphs that look at ethnicity and race. You’ll look at those and see smaller effects across those groups than you see across the socioeconomic indicators. Was this present in prior censuses? I suspect it was. Did we have the right data to do this sort of analysis? Now, this is a wonderful benefit of the American community survey that we can track in almost real time other indicators. These are the strongest drivers to participation rate, not the race, ethnicity indicators. But they’re pretty powerful drivers, as you see.

So we can say that tracks that have high rental units, low education, low income, are disproportionately where our non-response follow-up workload is. Those are the neighborhoods that we will be visiting disproportionately in the coming weeks.

I want to say just a bit about our current operations and then open it up for questions. We are proceeding on all sorts of operations now. I’m happy to report that every operation we’ve done since addressing canvassing in summer of 2009 are on time and on budget. Those are going well. We continue to struggle with the software system called the paper base operation control system, but we passed, just amazingly, a wonderful threshold last week where we printed out assignments for all these enumerators. It worked. We have assignments ready for 600,000 people who are ready to hit the streets on Saturday. So we’re proceeding. Not that it is the most loved piece of software in the Census Bureau, but it’s working well enough to get the census down so far.

I want to remind everyone that we have another press conference on Monday. And this is really a press conference to look forward to the non-response follow-up process. It’s a gigantic effort. It’s a complicated effort. We want to make sure you have all the facts that we do about how it’s going. We’ll talk about that. It’s important to note that although we report this mail back rate as if we’ve reached a final stage, this is really the end of the first half and that the census is not over. We will have a disposition on 100 percent of the units that we have on our list, those who didn’t get forms will be visited. Those who got forms and didn’t mail them out will be visited. We will collect information on everyone before we’re through, and that’s the second half that we’re now beginning. So I want to stop at this point and entertain questions. (more…)

Contractors still robbing America’s tax dollars: Harris Corp. reports huge earnings as 2010 systems fail miserably

Thursday, April 29th, 2010

Yup, it’s true. We hate the Harris Corporation. These people stole $800 million from United States taxpayers, and I hope that their stock drops considerably when people and the media get wind of this. Hopefully members of Congress stop kowtowing to this horrible corporation and start blacklisting them from receiving government contracts because of their tumultuous history of poor performance. (To the multitude of Harris Corp. employees who, according to Google Analytics, regularly read this blog, maybe your company should take some action to correct its mistakes now before the feds do it for you!)  Here’s a press release about their latest earnings:

Harris Corporation Reports Strong Third Quarter Orders, Revenue and Earnings

Increases Fiscal 2010 Guidance; Expects Higher Revenue and Earnings in Fiscal 2011

MELBOURNE, Fla., April 28, 2010 /PRNewswire via COMTEX/ — Harris Corporation /quotes/comstock/13*!hrs/quotes/nls/hrs (HRS 51.97, +2.18, +4.38%) reported GAAP income from continuing operations for the third quarter of fiscal 2010 of $166 million, or $1.27 per diluted share, compared with $136 million, or $1.02 per diluted share, in the prior-year quarter. Excluding acquisition-related costs, non-GAAP income from continuing operations in the third quarter of fiscal 2010 was $170 million, or $1.30 per diluted share, compared with $136 million, or $1.02 per diluted share, in the prior-year quarter. Revenue for the third quarter of fiscal 2010 was $1.33 billion, compared with $1.21 billion for the third quarter of fiscal 2009. Orders in the third quarter were $1.45 billion, compared with $1.03 billion in the prior-year quarter. A reconciliation of GAAP to non-GAAP financial measures is provided in Tables 5 through 7, along with the accompanying notes.

“Earnings in the third quarter increased 25 percent, reflecting continued excellent operating performance in RF Communications and Government Communications Systems,” said Howard L. Lance, chairman, president and chief executive officer. “Revenue increased 10 percent for the company, and higher orders across all of our segments should continue to drive double-digit revenue growth in the fourth quarter. Our strategy of investing in new technology and applications to solve our customers’ complex, mission-critical, and quickly evolving communications and information technology needs is working. Higher orders, strong backlog and a robust opportunity pipeline should position Harris for achieving another year of higher revenue and earnings in fiscal 2011.”

Increased Earnings Guidance

The company has increased its guidance for non-GAAP income from continuing operations for fiscal 2010 to a range of $4.35 to $4.45 per diluted share ($4.23 to $4.33 per diluted share on a GAAP basis). This increase compares with a previous range of $4.25 to $4.35 per diluted share ($4.13 to $4.23 per diluted share on a GAAP basis). Fiscal 2010 non-GAAP earnings guidance excludes acquisition-related costs. Revenue in fiscal 2010 is still expected to be in a range of $5.2 to $5.3 billion.

Guidance for fiscal 2011 earnings is being initiated in a range of $4.55 to $4.65 per diluted share, representing a year-over-year increase of 3 to 6 percent, compared with the mid-point of fiscal 2010 non-GAAP guidance. Fiscal 2011 revenue is expected to be in a range of $5.5 to $5.6 billion, representing a year-over-year increase of 5 to 7 percent compared with the mid-point of fiscal 2010 guidance.

RF Communications

Third quarter orders for the RF Communications segment totaled $656 million, including $488 million in the Tactical Radio Communications business and $168 million in the Public Safety and Professional Communications business. At the end of the third quarter, total backlog in RF Communications was $1.50 billion, including $1.01 billion in the Tactical Radio Communications business and $489 million in the Public Safety and Professional Communications business.

Revenue for RF Communications in the third quarter was $551 million, compared with $439 million in the prior-year quarter. Revenue included $429 million in Tactical Radio Communications, driven primarily by deliveries to the U.S. Army, Marine Corps and Air Force. Revenue in Public Safety and Professional Communications was $122 million.

Operating income for RF Communications was $205 million in the third quarter, compared with $151 million in the prior-year quarter. Non-GAAP operating income, which excludes acquisition-related costs, was $208 million. Non-GAAP operating margin was very strong at 37.8 percent due to favorable product mix, cost-reduction actions implemented in the second half of fiscal 2009, and operational efficiencies.

New orders for tactical radio communication systems in the quarter were driven by:

accelerating customer adoption of the company’s next-generation Falcon III(R) radios in U.S. and international markets;

equipping the military’s 6,644 M-ATVs (Mine Resistant Ambush Protected All-Terrain Vehicles); and

strengthening international demand.

Demand has increased for the company’s JTRS-approved, Falcon III family of ground tactical radios. At the end of the third quarter year-to-date Falcon III orders totaled $620 million. The field-proven radios are providing warfighters with unprecedented situational awareness, bringing new applications such as streaming video for the first time to the tactical edge of the battlefield.

Major Falcon III radio wins in the third quarter included a $73 million order from the U.S. Marines for Falcon III AN/PRC-117G multiband manpack radio systems to provide high-speed networking applications such as streaming video and a $12 million order from the U.S. Marines to upgrade existing Falcon III AN/VRC-110 multiband, multimode vehicular tactical radio systems from 20-watt to 50-watt systems to improve communications over longer distances and enhance reliability in rough terrain. Harris also received a $74 million order for Falcon III AN/PRC-152(C) multiband handheld radio systems in vehicular adapters to equip the military’s new 6,644 M-ATVs. Following the close of the quarter, Harris received a $20 million order from a Department of Defense customer for Falcon III AN/PRC-117G multiband manpack radio systems.

Other significant U.S. orders in the third quarter included a $78 million order for Falcon II(R) AN/VRC-104 high-frequency (HF) tactical radio systems also to equip the military’s 6,644 M-ATVs. Following the close of the quarter, Harris received a $101 million order for Falcon II AN/PRC-117F multiband vehicular radios to equip the next phase of M-ATV purchases and to retrofit other existing MRAP vehicles.

International tactical radio wins in the third quarter included a $112 million order from the Australian Department of Defence that was predominantly Falcon III AN/PRC-152(C) multiband handheld radios to provide next-generation battlefield networking capabilities. Other major international orders included a $44 million order for Falcon II RF-5800H HF radio systems from a country in Asia, and a $10 million order for Falcon II RF-5800H HF radio systems from the Iraq Ministry of Interior.

In the Public Safety and Professional Communications business, Harris was awarded orders totaling $100 million to upgrade the Miami-Dade County public communications infrastructure to a modern, P25 standards-based digital radio system. The flexible system platform will serve more than 80 agencies and 32,000 users, increasing functionality and improving interoperability among first responders and other radio system users. Also, a $13 million order was received in the quarter for our OpenSky(R) system to connect employees at a Texas-based public utility serving 50 counties.

Following the close of the quarter, Harris received an order from the New York State Police for 1,100 Unity(TM) XG-100P multiband radios. The Unity radios will provide interoperability between the state police and local, metro and county law enforcement organizations. In a single radio, the state police will be able to communicate with local systems that are conventional or digital, and that operate on the various VHF, UHF, 700 MHz or 800 MHz bands.

Government Communications Systems

Third quarter revenue for the Government Communications Systems segment was $666 million, compared with $649 million in the prior-year quarter. Operating income was $90 million in the third quarter, compared with $74 million in the prior-year quarter. Operating margin was strong at 13.6 percent and reflected continued excellent program performance and award fees.

Revenue increased for the Geostationary Operational Environmental Satellite-Series R Ground Segment (GOES-R GS) weather program for the National Oceanic and Atmospheric Administration (NOAA), the Modernization of Enterprise Terminals (MET) program for the U. S. Army, the IT services relocation program for the U.S. Southern Command (USSOUTHCOM) and several classified programs for national intelligence customers. Revenue also benefited from several small, recent acquisitions related primarily to the new growth initiatives of Cyber Integrated Solutions and Healthcare Solutions. Revenue from the Field Data Collection Automation (FDCA) program for the U.S. Census Bureau’s 2010 census declined as the program nears completion.

Brazil’s Census is way more technologically advanced than ours. This is pathetic.

Tuesday, April 27th, 2010

It is a pretty pathetic and sad story when a developing nation’s ability to integrate technology with governance far exceeds our own. Brazil’s strategy saves massive amounts of both time and money. Yet, this is something that I’ve discussed for quite some time with regard to other nations, like Australia. Here’s some news from Brazil which makes you wonder why more people who made decisions about the 2010 Census in the mid 2000s weren’t fired on the spot:

The Harvard Business Review‘s Daily Stat for Tuesday, April 6, 2010, highlighted a disruptive innovation in, of all things, census-taking. According to the publication:

    It’s a national census of hundreds of millions of people across 8 million square kilometers, using a workforce of 230,000 and budget of $1.4 billion. The 2010 U.S. Census? No, it’s Brazil’s 2010 census. The current U.S. headcount, by contrast, requires 3.8 million workers and $14 billion. Census takers in Brazil use PDAs and laptops; those in the U.S. still rely mainly on paper. – Source: Instituto Brasileiro de Geografia e Estatístic

While the United States tends to be seen as the technology innovation capital of the world, it seems we’re falling down in “government services innovation.” Doesn’t the US Census fall under the administration’s social innovation program? What other program is intended to have an impact on every single citizen of the US, if not this one?

On any corner of a typical US city, one can buy GPS-enabled, off-the-shelf, 3G-powered mobile devices, with local storage for data collection and Web-enabled connections to the back office. In short, the perfect mobile device for census collections is almost a commodity.

But it seems the US Census Bureau made the classic Innovator’s Dilemma mistake of choosing the slow, safe (and expensive) player, while the consumer mobile world blew by.

The supplier in question is Harris Corp. (NYSE: HRS), which started work on the mobile census project in 2006. It turns out that four years is an eternity in the modern mobile world, and Harris simply couldn’t match the speed of the market with its own proprietary, custom-built devices.

In contrast to the US approach to having custom devices built, Brazil partnered with LG Electronics Inc. (London: LGLD; Korea: 6657.KS) , as noted in TechTicker: “Brazil will start taking its population census in the second half of this year and to ensure a smooth and efficient counting, the Instituto Brasileiro de Geografia e Estatistica (IBGE) has roped in LG to supply 150,000 GM750 phones.”

The GM750 is ruggedized and comes with its own application; but otherwise, the core phone itself is a device anyone with $100 or less could buy at the corner mobile store.

You may be thinking, who really cares? Perhaps we all should. According to CNN, Hermann Habermann, a former deputy director of the Census Bureau, thinks that without handheld data collection via mobile phone, the government is missing out on a chance to get information more quickly and cheaply than through the mail.

The technology would also help to better identify which Census tract a home is in, which determines an area’s representation in Congress and the distribution of more than $435 billion in federal funds every year. With GPS, according to CNN, the Census Bureau’s Daniel Weinberg, assistant director for the decennial census, anticipated placing residences within a 0.5 percent error rate into the correct tract. Without GPS, the Census Bureau places approximately 5 percent of residences in the wrong tract.

Unfortunately, with the fallback to paper, the error rate is likely to remain, as is the (inadvertent) mis-distribution of funds. While a 4.5 percent error differential may not seem like much, when you’re distributing billions of dollars each percentage point is quite significant in its effect on the local and state economies.

Lessons learned? Pay attention to the trends happening in parallel to your “normal” business and technology world — or you may find that your technological innovation has been disrupted by the fast movers you couldn’t be bothered to notice.

Whether in private, public, government, or other spaces, look around, and you’ll see disruption creeping up on you. Be aware of the technology environment and evolve! Or suffer the costs.

— Dan Keldsen is a Principal and Strategic Advisor at Information Architected.

MyTwoCensus files Freedom of Information Act request to better understand Census Bureau tech failures

Tuesday, April 20th, 2010

Dear Ms. Potter and Staff:

Under the Freedom of Information Act, 5 U.S.C. § 552, I am requesting the records of all technical and information technology glitches, failures, and errors that involved the Census Bureau and its technology systems from January 1, 2006 through the present. This includes everything from e-mail systems going down to fingerprint scanners not working properly to the recent paper-based operational control system failure. Most important to me are items pertaining to the 2010 Census. I would appreciate if you started with the most recent failures and worked your way back. These should include every piece of technology that the Census Bureau uses at field offices as well as at headquarters in Suitland.

As you probably already know, I run MyTwoCensus.com, the non-partisan watchdog of the 2010 Census. My work has also appeared on MotherJones.com, governingpeople.com, and other publications.  Since this is a non-commercial request and the release of these documents will serve the public interest (because analyzing these documents is likely to contribute significantly to public understanding of the operations or activities of the government), I am requesting that all fees be waived.

I am also requesting expedited processing of these documents under the clause on your web page that states I can do so if this information is “urgently needed to inform the public concerning some actual or alleged government activity.” With the 2010 Census just around the corner, and recent reports by the Associated Press and other organizations that language translations have been inadequate and sub-par, this request deserves your prompt attention.

If you deny all or any part of this request, please cite each specific exemption you think justifies your withholding of information. Notify me of appeal procedures available under the law.

Sincerely,

Stephen Robert Morse

Notes From The Field: A Story Of Waste At The Census Bureau

Thursday, March 4th, 2010

UPDATE: Click on these documents (HERE and HERE) to view examples of just how much waste there is. We are also hoping that Census Bureau employees can send us photos and other documentation of entire warehouses full of materials being destroyed.

The following story was written exclusively for MyTwoCensus.com by an anonymous upper-level local Census Bureau official in California. Maybe Tony Soprano should have won himself a Census Bureau contract, because it seems like waste management is an extremely lucrative business. Enjoy this:

There have been many articles about bad technology and over-hiring of staff at the Census Bureau which has wasted millions of our taxpayer’s dollars. The bright side is that these jobs are providing a stimulus to our economy. However so far no one has spoken about the paper /printing waste at the Census Bureau which is the most visible part especially as a local census office employee.  From my initial estimates this waste could top at least in the millions and maybe a billion dollars.

There are many forms of waste including: single sided printers, employee manuals on high quality paper, thousands of administrative forms and full color recruiting brochures which are printed and never used. Let us also not forget the promotional posters which partnership is scrambling to get rid of because after the questionnaires go out in two weeks they play a little role except encouraging people to mail it back. First, they are the high speed printers which default to print singled sided because we were told they were set that way for map printing. However if we try to default the printers to double sided for our other print jobs we are violating the contractor’s Harris Corporation warranty agreement. Add to that managers and clerks who each feel the need to print their own copy, and make copies of copies (single sided of course) and the occasional office idiot who does not check his printer settings before printing the two thousand page report single sided and we go through entire reams of paper in a day.

Then there are the thousands of manuals and administrative forms on high quality paper we receive in our shipments. It would be a different story if the thousands of manuals were printed on 100% recycled newsprint, like the test prep books in the bookstore but they are not. Maybe I’d feel less guilty if the administrative forms we receive were being used, but they are not used. After each operation our manager receives a headquarters memo (attached) that authorizes them to throw out hundreds of boxes of administrative forms and manuals that were never used. And it doesn’t end there. The national processing center print millions upon millions of forms only to find out there is either an error or an update is needed making the previous editions garbage. We will receive a memo to destroy the old ones. Only to get another pallet of them and sometimes it’s the same version. Add to that the overestimated workloads we still have hundred of boxes of group quarters validation questionnaires and full color recruiting brochures left (and recruiting ends this month)

After address canvassing which was a computer based operation we threw away hundreds of manuals but very little administrative forms. However after group quarters validation, the first paper based operation and the first wave of recruiting ended we threw away hundreds of blank administrative forms and outdated recruiting brochures. Since our local census office was in a building that didn’t recycle we put them in the shredding bin. But the bin filled up very quickly and we were told to just bag them in black garbage bags and dispose of them since they contain no sensitive information. It took us weeks of throwing out manuals, forms everyday before we were able to rid ourselves of it.

One of the supervisors summarized it well when she said: “They treat all the employees like crap…tell everyone they are not willing to pay a cent of overtime and that they have to do their job in under 40 hours otherwise their work will be given to someone else or they will be terminated.” But then they spend your hard earned taxpayer’s dollars to print full color glossy recruiting brochures by the thousands, truck them across the country, have them sit idle in a storeroom only to throw them out a few months later.

My TwoCensus should submit a FOIA request to expose this waste because this is frankly appalling. Among the questions the watchdog group should ask is:

What is the total printing cost and amount of paper for the 2010 census broken down by: administrative forms, partnership posters, employee training manuals, census forms?

How much waste has Shred-It, the national contractor for destroying sensitive information, received from the offices and how much revenue is being generated?

Due to the overestimated workloads and overrecruiting exactly how much extra money went to printing these unused manuals, forms and promotional materials?

How much money is Harris Corporation making by contracting high speed printers and computer equipment which are running up paper, toner and employee costs?

How much money could of been saved if they printed the thousands of manuals on 100% recycled newsprint instead of high quality paper, double-sided all the printers and limited printing jobs to prevent accidental job spooling of thousand page reports?

Next week when we receive our shipment for NRFU (which is like 30 pallettes), they should take back the 10 pallettes of material we still have in our office from last October we are not using to Indiana so they can get a sense of how much waste this is. I want MyTwoCensus.com to try to get Congress and the Inspector General’s office to expose this fruitless waste of money by visiting these offices, conducting an audit or trucking this waste to a centralized location so everyone to see how much waste was produced instead of black bagging it and trying to cover it up. In the age of being green, waste reduction and take back programs not only is the census stuck in primitive paper operation but it is producing administrative forms, manuals, color brochures and posters which are just being thrown away.