My Two Census

Formerly the non-partisan watchdog of the 2010 US Census, and currently an opinion blog that covers all things political, media, foreign policy, globalization, and culture…but sometimes returning to its census/demographics roots.

Posts Tagged ‘regional]’

Update to photo contest: The $500 photo of 2010 Census WASTE is here!

Friday, October 8th, 2010

The following photo of 2010 Census waste comes from a local census office in a major city. To protect the employee involved, I will not say which region until that person grants me permission to do so. Feel free to write your captions for this photo in the comments section below. Be aware, there is no Title 13 or PII-protected information in this photo. We are also curiously wondering why some leftover items have been donated to schools while others headed straight to the dump, depending on which office was responsible. MyTwoCensus is awaiting the Census Bureau’s response to a Freedom of Information Act (FOIA) request that was filed a couple of months back that further examines the 2010 Census waste disposal contracts. Remember, a picture’s worth a thousand words:

Screenshot: The # of Census Bureau employees by week…

Friday, May 14th, 2010

This data comes from the Census Bureau’s web site:

Anatomy of a Paper-Based Operations Control System (PBOCS) failure…

Wednesday, April 21st, 2010

Below are e-mails obtained by MyTwoCensus.com sent from Brian Monaghan and Barbara M. Lopresti at Census Bureau Headquarters to every regional Census Bureau office in America that describe IT systems failures:

From:
Brian Monaghan/FLD/HQ/BOC

To:

FLD Regional Directors

Cc:

FLD Deputy Regional Directors List, Barbara M LoPresti/TMO/HQ/BOC@BOC, Chad G Nelson/TMO/HQ/BOC@BOC, Janet R Cummings/FLD/HQ/BOC@BOC, Gail A Leithauser/FLD/HQ/BOC@BOC, Marilia A Matos/DIR/HQ/BOC@BOC, Annetta Clark Smith/DMD/HQ/BOC@BOC, Michael T Thieme/DMD/HQ/BOC@BOC, Timothy P Olson/FLD/HQ/BOC@BOC

Date:

04/20/2010 09:52 AM

Subject:

PBOCS and NRFU

OK, folks…   here’s where we are as of 8:45 a.m. Tuesday morning  -

As of 6:00 p.m. or so Monday evening, the last of the LMR automated removal occurred.  On Friday, April 23, there will be a PBOCS deployment which will include the reports of LMRs since Monday.  Those reports will then be available for clerical line-through of LMRs on the assignment registers (which are hopefully being printed by then).

We are expecting all of the even numbered AAs to have their reports (listings, labels, etc.) generated in the system by 11:00 a.m. this morning.

The system continues to be somewhat unstable, so at midnight tonight we need all LCOs and RCCs to get off PBOCS and stay off until Thursday morning (we hope).  That will give us a clean opportunity to generate the majority of reports for the odd numbered AA’s (we hope).  So…  no users on the system starting at midnight tonight and lasting through Wednesday.

Our # 1 priority is to get all of the reports generated and copied to an alternative printing site, so that if PBOCS goes down, the LCOs will still be able to print materials needed for NRFU assignment prep.   Once the even numbered AAs have all of their reports generated (by 11:00 a.m. this morning), we will begin the process of exporting the files to an alternative print site.   Several additional meetings need to occur to work through all of the details, but our hope is that DOTS will be testing this alternative printing site in, say, one LCO per region…  ideally nearby the RCC so your LSC can observe…  either this afternoon or tomorrow morning.  It’s not clear at this point whether we will be able to pull everything together that quickly.

Bottom line is that we are still planning for the LCOs to begin printing assignments for the even numbered AAs Thursday morning…  either through PBOCS or the alternative print site.  At this time, we are assuming all other PBOCS users will also regain access to the system Thursday morning.   We have asked that odd numbered AAs be made available on a flow basis of some sort…  groups of LCOs or regions…  rather than waiting until all reports are generated to make them available for printing. This weekend will be a huge crunch time for the LCOs…  all hands need to be on deck…  as they prepare assignments for all of the even numbered AAs and as many of the odd as possible.

Please make sure the LCOs are firing on all cylinders with NRFU map printing. That task is outside of PBOCS, so the downtime tomorrow will not be a problem.  It’s really critical to get this job done ASAP, so that the printers in the LCO are not tied up with NRFU maps, and are available for assignment prep.    If you cannot get all NRFU maps done by COB Wednesday, give top priority to the even numbered AAs, so assignment prep can be completed for work headed to the field first thing next week.  An added impetus to the NRFU map printing work is that there is a remote chance that LCOs may be able to start assignment prep for even numbered AAs tomorrow (Wednesday) if we are able to get the alternative print site set up, files exported, systems tested in some LCOs, and instructions prepared.   LCOs which have completed NRFU map printing will be likely candidates for this somewhat unlikely event.

We can talk more at the RD Conference Call this afternoon, or call me if you have an immediate concern.

From:
Brian Monaghan/FLD/HQ/BOC

To:

FLD Regional Directors

Cc:

FLD Deputy Regional Directors List, FLD Decennial Branch Chiefs, FLD Decennial Assistant Division Chiefs List, Marilia A Matos/DIR/HQ/BOC@BOC, Barbara M LoPresti/TMO/HQ/BOC@BOC, Michael T Thieme/DMD/HQ/BOC@BOC, Chad G Nelson/TMO/HQ/BOC@BOC

Date:

04/14/2010 09:48 AM

Subject:

PBOCS

As you may know, PBOCS went down last night.  The 40 LCOs that were scheduled to be ingested did not get ingested.  PBOCS is back up this morning and available for your use, but the concerns about instability remain.

We must do the following to prepare for NRFU:

PBOCS will be taken down tonight at 8:00 p.m., and will not be available again until Monday morning, April 19. Hopefully, minimizing the number of users and uses will increase the stability of the system, allowing the full ingest of all LCOs to be completed over the next several days.  As you heard at the Regional Directors’ Conference, this is a critical first step in the process of preparing for NRFU assignment prep.

DOTS will be sending out a separate notice to you and your automation folks, and each of the Decennial Branch Chiefs will issue ops logs with suggestions and cautions about getting through the next several days.  For example,  it’s critically important not to send completed work to the processing office unless it has been checked out through PBOCS.  If you box up and send in ICRs/MCRs without going through the formal PBOCS check-out process, we will lose the critical linkage with their Group Quarters.   We will be asking you to hold completed work in the office until PBOCS is back up and running.  Of course, work on all operations can and should continue in the field.

This will be a really important time for the LCOs to stay as organized and systematic as possible…   labeling and sorting piles of completed and pending work in  a way such that, when PBOCS is made available, we can rapidly recover.  If work needs to go to the field while PBOCS is down, the LCOs will need to manually track the assignments, so they know who has what, and when  they got it.  Once PBOCS is made available on Monday, the LCOs will need to key in this information to get the system caught up.

Thanks for your patience as we work through these challenges.

From:
Brian Monaghan/FLD/HQ/BOC

To:

fld.regional.directors@census.gov

Cc:

fld.decennial.assistant.division.chiefs.list@census.gov” <fld.decennial.assistant.division.chiefs.list@census.gov>, “Barbara M LoPresti” <barbara.m.lopresti@census.gov>, “Chad Nelson” <chad.g.nelson@census.gov>, “fld.deputy.regional.directors.list@census.gov” <fld.deputy.regional.directors.list@census.gov>

Date:

04/08/2010 05:57 PM

Subject:

Fw: PBOCS System Outage starting Friday April 9th at 500pm ET.

We need to shut down PBOCS at 5:00 p.m. Friday, April 9, instead of waiting until midnight.  We had a lengthy discussion today and, as you can imagine, time is a critical commodity.  Lots of work has to be done in preparation for NRFU, and if it means an extension for ETL or delays in check-in of GQE and UE, so be it.

Call me if you have any questions or just need to vent.  We wouldn’t be doing this full weekend shutdown if it wasn’t really necessary.

    Inactive hide details for Barbara M LoPresti Barbara M LoPresti

—– Original Message —–
From: Barbara M LoPresti
Sent: 04/08/2010 05:02 PM EDT
To: Brian Monaghan; Chad Nelson; Janet Cummings; Gail Leithauser; Annetta Smith; Michael Thieme; Pamela Mosley; Marilia Matos; Arnold Jackson
Cc: Thomas McNeal; Curtis Broadway
Subject: PBOCS System Outage starting Friday April 9th at 500pm ET.
Brian,
In the 430 meeting today, Tom and Curtis felt it was best to take the Pbocs system down at 5::00 pm eastern time on Friday, April 9th (tomorrow).
Please let me and Chad know when you have informed the RDs and then we will get a DOTS message out to the RCCs.
Thanks
Barbara


Chaos at Eastern Washington Census Office

Wednesday, April 21st, 2010

From the Tri-Cities Herald in Washington state (which was my local newspaper when I worked the grape harvest at Pacific Rim winery):

4 census managers announce resignations

By Kristi Pihl, Herald staff writer

Most of the managers at the Kennewick census office quit last week, but the interim manager said the vacancies shouldn’t affect completing the local 2010 Census.

Ford Carlberg, interim local census office manager, said the office had four resignations last week. He said he couldn’t discuss it further because it is a personnel issue.

However, he said, the local office is on schedule with the 2010 Census.
Dave Donaldson of Finley, who was an assistant manager at the Kennewick office, said he, two other assistant managers and the office manager quit last week.

Donaldson, who was in law enforcement for 22 years, said he has been a supervisor before and had never experienced the lack of support and concern for employees that he did with the regional census center in Bothel.

Donaldson said he enjoyed working with the other employees at the Kennewick office, and felt like they were doing a good job. But the local office would be given last-minute changes to procedures, sometimes without enough time to implement them, he said.

The regional census center was concerned about the numbers but not about quality and doing the job right, Donaldson said.

Donaldson said he hopes the local census work isn’t negatively affected by the resignations.

Carlberg said the census has a practice of training others in the office to take up tasks if someone is unable to continue. In addition, the U.S. Census Bureau has regional technicians, including Carlberg, who are trained to fill in at needed positions.

Now that the deadline to return the census forms by mail has passed, officials are set to begin follow-up work in the region on May 1 with about 1,200 employees, also called enumerators, Carlberg said.

Currently, the office is hiring and training those enumerators, he said. Training likely will be during the weeks of May 3 and May 10 as the office gets a better idea of what will be needed.

“We don’t know yet what the specific workload will be,” Carlberg said.
The mail-in response rates provide an estimate, but the official data from the national processing center won’t be available until the end of the week, Carlberg said.

Benton County has a preliminary participation rate of 73 percent as of Monday with the cities of Kennewick at 70 percent, Richland at 75 percent and West Richland at 76 percent, according to the U.S. Census Bureau.

In Franklin County, the participation rate was 71 percent as of Monday. Pasco had a participation rate of 71 percent, which already is 2 percent more than the overall 2000 Census participation rate for the city.
The Kennewick office staff is dedicated, Carlberg said. “We will get the number right,” he said

Read more: http://www.tri-cityherald.com/2010/04/20/983127/4-census-managers-announce-resignations.html#ixzz0liuodnsx

Federal Census officials get an earful from local community leaders

Thursday, March 18th, 2010

H/t to the St. Louis Post-Dispatch and the Associated Press for the following:

Days after U.S. Census forms began hitting mailboxes, local religious and government leaders are sounding alarms that St. Louisans will be undercounted thanks to wasteful efforts and poor planning.

The criticism came at a roundtable hosted by the Urban League of Metropolitan St. Louis, part of the federal government’s push to encourage community leaders to promote the decennial head count and get residents to return census forms.

At Wednesday’s roundtable, Josh Wiese, an aide to St. Louis Mayor Francis Slay, complained that the census was using “a cookie-cutter” approach to counting that wouldn’t work in “high-crime, low-education” areas the same way it works in the suburbs.

“If this isn’t done right, we’ll certainly hold the Census Bureau accountable,” Wiese told Cedric Grant, director of the U.S. Commerce Department’s Faith Based and Neighborhood Partnerships program, representing the Census Bureau’s parent agency.

Evan Armstrong, of the St. Louis-based International Institute, said he was frustrated that U.S. citizens are given preference for census field work, even if they don’t speak the language of the refugee or immigrant groups they will be counting.

Both Wiese and St. Louis County planning manager Lori Fiegel brought up the challenges of counting the city’s large Bosnian population. Fiegel said her office had been promised a Bosnian liaison, which never materialized. When a census official said the liaison had, indeed, been provided, Fiegel said no one had told her office about it.

“The Bosnian community is afraid of the government, afraid of the government, afraid of the government,” Wiese said. “Then, on April 1, they’re supposed to trust the government before going back to being afraid of the government again the next day.”

William Siedhoff, director of the St. Louis Department of Human Services, said the city’s own annual census of its homeless population, completed in January, would have to be repeated by census workers because the bureau didn’t respond to the city’s suggestion to partner on the January effort.

David Newburger, from the city’s office on the disabled, said data provided by the bureau to help reach the city’s disabled citizens were not specific enough and should include street names. Grant said privacy issues prevented that specificity.

The contentious atmosphere at the roundtable “was based on past experience and the anticipation that undercounts are going to happen again,” Siedhoff said after the meeting.

Dennis Johnson, the bureau’s regional director, defended the census in an interview, saying the effort could not succeed without community partners.

“Someone looking for the federal government to provide all the tools is not going to reach every corner of the community,” Johnson said. “But working through partners who already have outreach systems is one of the most effective communications vehicles the census has.”

Local complaints mirror national ones. Last year, a string of independent reports from the Government Accountability Office and others found mismanagement and troubling computer failures at the Census Bureau. (more…)