The following report comes from San Antonio. Has anyone else experienced a 2010 Census worker who doesn’t speak English or is this an isolated case?
By Steve Lindscomb
SAN ANTONIO-Census workers are knocking on doors to get unanswered forms, but what would you do if that worker couldn’t speak your language? That’s what happened to one woman recently. When we first asked the Census Bureau about this incident that a viewer wrote us about, they found it hard to believe, but when we told them we ran into the very worker ourselves, and he really could not speak english, they had some questions to answer.
Sylvia Turner told us she was shocked. The census worker she talked to was very nice and courteous, but could not hardly put two or three english words together. “I tried, I stood there, I tried to be very patient and he could not speak one work clearly.”
She said she was surprised because she thought every census worker was tested for fluency in at least english. She didn’t want to get the worker in trouble, but somehow, the system broke down.
Her question was “are they speaking to these individuals or are they just taking applications.”
When we cruised around this north side neighborhood we happened to run into a census worker. And wouldn’t you know it…it had to be the same guy, because after talking to him for ten minutes, neither one of us knew what the other was trying to say. We didn’t want to embarrass him so we aren’t identifying him, but we did ask the census bureau if workers are tested and screened to communicate with the public.
A spokesperson would only read a statement to me over the phone. “While enumerators can take the skills test in Spanish, they must also then pass an English proficiency test. Enumerator training is conducted in English and, afterward, workers are observed and evaluated for English proficiency and their ability to conduct the survey. ”
The Census Bureau did tell us that if you run into a similar language problem, the worker has a form where you can indicate in which language you can answer questions. Another worker fluent in that language should come back to your house the next day.